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Business Details
About
Coffee Shop
The Heart Behind Ms. Velvet’s®
Ms. Velvet’s® was created in honor of Ruby Enid Marrero — a beloved daughter, sister, educator, and woman of deep faith whose kindness touched everyone around her.
Ruby taught young children in Allentown, where she was known as “Ms. Ruby” — the teacher whose smile, patience, and warmth made every child feel safe and seen. She was a proud born‑again Christian who served faithfully at her church and poured love into her community.
Her life, her spirit, and her legacy are the foundation of Ms. Velvet’s®.
Location
Ms. Velvet's Express Stop
located on Platform C, 107 N 7th St Ste 160, Allentown, PA
18101, United States
Hours
Monday6:00 AM - 3:00 PM
Tuesday6:00 AM - 3:00 PM
Wednesday6:00 AM - 3:00 PM
Thursday6:00 AM - 3:00 PM
Friday6:00 AM - 4:00 PM
Saturday6:00 AM - 1:00 PM
Sunday7:00 AM - 12:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.