Jimmy John's

Reviews

• DE

  Douglas Erickson

  May 2, 2026
  4.0
  I'm at this store every couple of weeks, always friendly.
• BC

  Bruce Cunningham

  Apr 25, 2026
  1.0
  The one star I'm giving is in regards to my recent order alone. I have had no previous issues with this location but today was unforgivably ridiculous. I ordered online through the JJ website as I always do. Once my order was ready I was sent a note that Uber was picking up my order. I thought that was strange because previously I had always had a JJ employee deliver my food. Once it arrived half my order was missing. Although I expect that from Uber, this has never happened with a JJ employee. When I asked what about the rest of my order, the driver said he would go back to get it. He didn't . I understand that was the driver, not Jimmy John's, but it gets worse... After waiting half an hour I called the store. The man who answered confirmed that the rest of my order was still sitting there. I asked for a partial refund for the items I didn't get. I was told I would get a $10 credit on my next purchase. I said I'd prefer a refund but was told "it's too hard to do a partial refund... And because Uber delivered it it would be even harder". Again I did not order through Uber but through the JJ website. When I asked if there was a way to guarantee a JJ driver would deliver my next order instead of Uber, I was told only if I call the store or use the app, not order through the website. What? How does that work? I feel like I got my money stolen, not in any hurry to order from here again.
• AP

  Adam Pontnack

  Apr 11, 2026
  1.0
  So I went into Jimmy John's to pick up a few sandwiches and it took them about 10 minutes to make four sandwiches.
• DM

  Daisy Maya

  Jan 14, 2026
  4.0
  The staff was friendly, the store was empty when I arrived. And yet the tables were all dirty. The employees stayed behind the counter. Or went outside for a break. My sandwich had perfect amount of tomatoes, but lacked lettuce. I have been to this store before and may go again.
• RS

  R S

  Dec 26, 2025
  1.0
  I want my money back! I haven't eaten at Jimmy John's in a long long time. I read the reviews and was hesitant. I was planning on ordering a delivery and seen they don't have enough staff and sometimes orders get cancelled. I took a risk and did the order online. All was looking pretty good on that end first it said an hour. I was little surprised by that but I don't really ever order delivery and I'm not sure if that's a common thing or not. When I did order from Jimmy Johns before they used their own delivery and they were fast. The drink would come cold and ice not melted. This was an independent delivery service. Back to the money request. I ordered a beach turkey sandwich. Supposed to come with avocado spread and I asked for no tomatoes and pickles with oil and vinegar. Holy crap what I got was the saddest excuse for a sandwich. Also priced at almost $12.00. It had one tiny slice of turkey barely any meat I mean it like thin barely existent turkey slice. Worse there was no spread no avocado. I went for regular pickles instead of extra thinking it would make my sandwich soggy and there was only two pickles on the sandwich only two!!! Than the oil was so heavy it felt like my mouth was a car and gonna drive away. All jokes aside I was pissed and disappointed. I spent almost 25 for the worse example of a sandwich I had in my life. I was a long time fan of Jimmy John's and the only reason it's been long time is I don't order out or do pick up I just make my own food. But the one time I decided to go the fast food route and I got disappointed to no return. I will not recommend this establishment for any hours hungry folks out there. If you on a diet and want thin meat slice, not plural exactly that singular piece of meat and are okay with paying for items that are not added than this is your jam. Unfortunately it's not for me. In fairness I am not rating the onsite location because I didn't go there but they made the sandwich so they get one star for lack of effort and not fulfilling what I paid for. Feel free to tap back with your auto response. I will be more than happy to discuss this with an actual human and or owner.