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McDonald's

3.5
(2,862 reviews)

Business Details

3405 Gateway St, Springfield, OR
97477, United States
(541) 746-2819
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3405 Gateway St, Springfield, OR
97477, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3405 Gateway St in Springfield, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,862 reviews
5 stars
942
4 stars
667
3 stars
579
2 stars
245
1 star
429
  • RM
    Rosa Moreno
    1 day ago
    1.0
    By far one of the worst franchises. The first time I ordered on the app I sent a screenshot of my order so my son could pick it up. They had him wait outside for an hour! They kept telling him they would bring it out but didn’t. I called the store they said they would fix it. My son waited 20 more min. Nothing I told him to come back home! I contacted customer service and made a complaint gave them the info and a screenshot of my order they then responded with “let me wash my hands” the store has to ask for a refund. Well isn’t that convenient. Never got my refund. I placed another phone order again I probably shouldn’t have . My son went to go pick it up and they refused to let him pick it up the order. They said no since he didn’t order it. I couldn’t go pick it up so here we are again. Sheesh. McDonald’s if you ask for more info I’m done you guys suck. Your customer service is poor you always forget to put all items in the bag and charge people but refuse to give them their food.
  • IS
    Izzy S
    2 days ago
    1.0
    Horrible place, and the workers are so rude and disrespectful, theres something always wrong with their system and now apparently orders disappear off their screens after you order online then they have you try order it again. They Really need to get their shit together.
  • RH
    Robert Hampton
    4 days ago
    2.0
    First time ever, no drinks available. They had 0 soft drinks available. Not sure how that could be.
  • NN
    Nikolas
    4 days ago
    1.0
    I come here often. I've never been given my food at the window, I've always had to pull up to a spot and wait. My order is simple. Cheeseburger and a medium fry. There's no reason for this level of incompetency. Chick-fil-A across the road could pump out three orders by the time I've gotten mine.
  • JJ
    Jeremy
    Jul 26, 2026
    1.0
    This is, without question, the worst McDonald’s I’ve ever visited. Every visit seems to involve long waits, disorganized staff, and an overall lack of urgency. Even when the restaurant isn’t particularly busy, orders take far longer than they should, and simple requests are often ignored or incorrect. Customer service is consistently disappointing. Employees act like helping customers is an inconvenience, and there never seems to be anyone taking ownership when something goes wrong. A fast-food restaurant should at least be fast, but this location completely misses the mark. I don’t expect perfection from McDonald’s—I expect basic efficiency and decent customer service. Unfortunately, this location fails at both. Unless major improvements are made, I’d recommend driving to another McDonald’s instead of wasting your time here.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3405 Gateway St, Springfield, OR?

McDonald's at 3405 Gateway St, Springfield, OR, is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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