Dairy Queen Grill & Chill

Reviews

• BJ

  Bryan James

  May 12, 2026
  5.0
  Went on Friday evening, May 8th, and had a good experience. Employee acknowledged me at drive through letting me know it would be a minute. She communicated well, got my food and order correct and seemed to be working efficiently. A nice experience.
• MW

  Michael Winklepleck

  Apr 25, 2026
  1.0
  Everytime I go to this place they some how mess up the simplest of orders...
• DD

  Dru Down

  Jan 28, 2026
  1.0
  If I could give this location a negative rating I would. This has been multiple times that the employees have been disrespectful, liars and have shown a careless attitude towards customers. They feel entitled and act as though their job of fixing their mistake is somehow a burden and wasting their time. I ordered pretzels. The cheese was missing so I went inside and asked for cheese. Instead of handing me a cheese, my bag I set on the counter was grabbed aggressively and she went back and placed the cheese and for no reason shoved a stack of napkins crinkled and shoved on my bag. I let this go of course because I understand bad days. A few months go by I order 2 of the cupfections with extra heath and let me tell you when I say my cup was all caramel, it was 1/3 cup full. I asked excuse me I was charged for extra heath and I don't see any could I get that please, and literally there was absolutely none i could see, she replies there is extra heath it's at the bottom. I get home and flip my cup into a bowel because who orders a candy ice cream and wants to eat them separately, but there was zero heath. Not even a half a scoop. I was so thrown off because its the why that gets me. Like what is the point of all that. It's almost so stupid that I have to complain about candy missing but it's not the candy that I care about. It is such a lack of kindness when having customer service it's about the attitude and the arrogance. This Dairy Queen needs to take some lessons from the one down the street the one I will be sticking to if I do ever decide on dairy queen again.
• JP

  Jayleen Pd

  Jan 27, 2026
  1.0
  Horrible experience ordering a cake at this location. Ordered a cake 2 days in advance and the staff member assured us it would be ready for pick up on the day we needed it. We went to pick up the cake and they had no idea what order we were asking about/picking up. I don’t even think they wrote the order down. Very upsetting we showed up and I didn’t get the custom cake I ordered. We were sent to various DQ locations around town to find an ice cream cake they said they had ready for us. We ended up with a random cake. The cake should have been free for all of this inconvenience. Never ordering from here again…
• KK

  Kent Kaufman

  Nov 15, 2019
  1.0
  It seems they always give us soupy blizzards. I thought they were supposed to turn it upside down. I asked if the machine was not working and they said yeah. No offer of anything else, no refund, no nothing. Seems they could have just told us the machine is down like usual. :(