Cowboy Grounds Coffee Shop is a cozy, family-owned coffee shop founded by two sisters who share a passion for quality coffee and a warm community atmosphere. Nestled in the heart of Salem, the café offers a carefully curated menu featuring freshly brewed coffee, specialty espresso drinks, and locally sourced pastries. With a commitment to sustainability and supporting local vendors. The sisters take pride in their personal touch, ensuring that every cup is brewed with care and every guest feels at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.