Arby's

Reviews

• TT

  TrailRider

  Aug 23, 2026
  4.0
  Many times it takes awhile to get out of the drive-thru but they are always top tier service and food is descent. Arbys hate is overblown. I like Arby's and ours is great.
• FY

  Floyd York

  Aug 22, 2026
  2.0
  I keep going.back hoping it will get better, went again tonight and it was so bad, again, I love Arby's, but not here in prineville, the fries were old as hell and the sandwiches were cold, couldn't even make ourselves eat them. No idea why this particular Arby's is so bad, doesn't seem to matter who's working there, same result. Idk if it's there training.or just don't care, wish it was better cause I do like there food.
• TT

  Tricia

  Aug 15, 2026
  1.0
  This location charged me for food they did not have in stock, then refused to issue a refund when I politely declined an alternative menu item. The employee on duty claimed to be the manager but refused to provide their name and handled my standard refund request with unnecessary hostility. Withholding both the product and the payment is unacceptable business practice. Corporate has been notified, and I hope management addresses this severe breakdown in service protocol. Service such as this is why these jobs are being replaced by AI so sad!
• JH

  Jewell Sigman- Herrin

  Aug 6, 2026
  5.0
  Stacey has amazing customer service
• CM

  Courtney M

  Jul 17, 2026
  5.0
  Very clean, great layout and we loved the window flower/flag centerpieces. The white mac n cheese is great too!