Chart House

Reviews

• AT

  Adam & Trina

  5 days ago
  3.0
  The Chart House experience is always wonderful. Good food and great service has become the norm here. So when we visited on our 10th anniversary, I had high expectations. By and large everything was as planned. However, about half way through dinner, I noticed a hair in my food and promptly stopped eating and notified our server. She graciously took care of the situation and replaced the dish with a new one. Not ideal and I understand these things happen sometimes. Having been in the restaurant industry as a cook, server, and manager, it's always a tough situation to handle. At the end of the evening, when we received the bill, the manager on duty (the Wednesday Manager) decided to charge me for half of the dish that had a hair in it leaving me to pay for 1.5 plates for my dinner. No visit to the table, no explanation, and no apology. I ordered the same plate that I originally ordered because I was still hungry and hadn't finished my dinner. Needless to say I was disappointed to pay for the dish that had someone's hair in it. So this post comes at the cost of half a plate of food and awareness that the Wednesday Manager should be embarrassed for treating Chart House customers this way. Shame. I'll be sure to spread this story around for his sake.
• RC

  Randy Carpenter

  Aug 25, 2026
  5.0
  My wife and I celebrated our anniversary at Chart House. We are repeat customers as this is a favorite place of ours. Chart House creates an experience from the time you arrive and it last well past leaving. Complimentary valet parking to start, stunning views as you enter and from most any table in the house. Welcomed with a smile and professional service ensured we were on a solid foundation for an enjoyable evening. This was all followed with a wonderful bottle of Willamette valley pinot noir and a meatball appetizer that was nothing shirt of amazing. On to dinner with a savory, melt in your mouth captain's cut of prime rib for me and the pan seared halibut and lobster risotto for my wife. We capped the evening with two cappuccino's and a shared chocolate lava cake for a perfect finish. Thank you Chart House tram for another memorable experience.
• LB

  Lynn B

  Aug 16, 2026
  2.0
  For the price point, I wouldn’t recommend it. The food was ok, not a lot of flavor. Everyone had to add salt n pepper to their dishes. Chart House has been around for a long time and we haven’t been back since pre covid so we thought it was going to be a good pick for our daughter’s birthday dinner. My daughter is underage and I did mention in our RSVP it was her birthday. I found it odd they sat our family near the bar , the bar is downstairs. You have to go out of your way to be near the bar and my first choice for a family with minors would not be near the bar area (albeit not at the bar). Our table cloth was dirty with a stain and crumbs on it. Again, if it was maybe an Applebees, I would just wipe it off myself. They didn’t do anything for my daughter’s bday (free dessert) but we did order and pay for dessert but not even a Happy Birthday message was added. It was a disappointment. The staff and valet were very friendly and you are paying for the view. As a comparison, we went to Ruth’s Chris for a birthday- phenomenal service.We picked out any dessert on the house, and the manager came by to wish us a happy birthday. It’s just those small things that make it worth spending your money because dining out these days is definitely a treat.
• SM

  Sara Monroe

  Aug 15, 2026
  3.0
  A very medium experience, which shouldn’t happen in a restaurant with the reputation and prices that the Chart House has. I went for my first time to enjoy the famous after work happy hour. 3 of us got the blackened fish tacos. While they appeared to have blackening seasoning on them, the fish hadn’t actually been blackened, and the only flavor any of us got was an unpleasant fishy taste. There were 2 small bites out of one of my tacos and the other taco I left untouched. I declined a box and was hoping/expecting that the waitress would notice and perhaps remove the charge, but she didn’t. To be clear, this level of service is not my expectation at every restaurant. However, it seems that Chart House should fall in that service tier. The coconut shrimp were cold inside, leading me to think that they come in a frozen bag, they’re popped in the fryer, and this time, they weren’t left in there long enough. The prime rib sliders were fine. The truffle fries were awesome. The tomato bruschetta was a mess. The dip had minimal flavor and the peeled cherry tomatoes were left whole so you had to play the game of balancing it on the bread and trying to get the whole bite in your mouth without spilling. Then you’re still left with the rest of the bread and no tomato. They clearly prioritized the look of the served dish over the “eatability”. The views were amazing and the restaurant felt like an old school fancy restaurant from the 90’s that the bigwigs used to go to but now it’s outdated and a little nostalgic. The vibe could work if the food was good. Finally, valet is required. There is no self-parking option onsite, which means you must tip the valet drivers. Once again, if that’s the standard of service to be expected then that’s fine, but it should permeate to the service inside the house as well.
• SD

  Shaina Dickson

  Aug 14, 2026
  2.0
  This has been one of our all-time favorite restaurants for date nights, holidays, and anniversaries, and we’ve only ever had great experiences here, which is why today was especially disappointing. We came in for lunch to celebrate our anniversary, and unfortunately the food and service were nowhere near what we’ve come to expect. The oysters were very poorly shucked. Every single one had large pieces of shell in it, to the point that we couldn’t finish them. When we mentioned to our server that they may not have been prepared properly, he immediately disagreed and said, “Oh, I’m sure they were…” which was a little frustrating given that we were actively pulling large pieces of shell out of every oyster. Even the cocktail shrimp had pieces of shell left on the main part of the shrimp that we had to pull out of our mouths. Service was also quite slow. We ordered salads, and they took nearly an hour to arrive while tables seated after us were receiving much more complex dishes. By the time our food came out, it seemed like it had been sitting for a while. The Caesar salad was wilted, and the fries were cold. We still really love this restaurant and have had so many wonderful dinners here over the years, but based on today’s experience, lunch was a major disappointment, especially for an anniversary meal.