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Dairy Queen Grill & Chill

3.5
(1,265 reviews)

Business Details

55 NE Goodfellow St, Ontario, OR
97914-3043, United States
(541) 889-5815
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
55 NE Goodfellow St, Ontario, OR
97914-3043, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

2 menus · 165 items

Explore offerings from Dairy Queen Grill & Chill on 55 NE Goodfellow St in Ontario, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

114 items

Reviews

3.5
1,265 reviews
5 stars
486
4 stars
235
3 stars
173
2 stars
107
1 star
264
  • YG
    You good
    2 days ago
    1.0
    Service is absolutely terrible. They are very lazy workers. Every single time I come here my order is messed up.
  • LA
    Lily a
    Aug 20, 2026
    1.0
    Even if you order ahead they’re not gonna have the food done. Spent over 15 minutes waiting for two chili dogs that were supposed to have been made ahead. They’ve been slow since Covid and has never changed.
  • BK
    Brandon Knerr
    Aug 9, 2026
    2.0
    The food is always messy the blizzard never are frozen all the way. And the last time I got food it was cold and not cooked all the way
  • AP
    A P
    Aug 8, 2026
    3.0
    The owner should take some customer service etiquette from his employees they had handled an issue with no hesitation and understanding! The issue was resolved untill, the owner decided to cuss yell and be very aggressive! This was AFTER his staff had resolved the complaint!!!!
  • CP
    Christina Patrick
    Jul 25, 2026
    1.0
    ***edit"*** Even after everything, the staffs rude behavior has NOT been addressed, no apology given by the owner and no promise of better service?? Definitely not what I expected. Will be posting on forums about this lackadaisical response. Dissatisfied and disappointed for sure. The Associate that took our order was extremely rude and condescending during ordering. We were given our drinks and ice creams right away which was amazing. And then told to go park and wait for our food which we did, no problem there, the problem is that associate was rude during our order and then when she brought our food to us, I inquired about some straws because we were only given One straw for four people. At this point the associate lost any type of cool she may have had, and proceeded to berate us about the line of guests that she had waiting on her and that,"no, she would not go get us straws. If we want straws we must go into the store." That was fine. I had no problem going into the store. It wasn't what she said. It was how she said it. When I went into the store, I immediately walked into a mother with several young children who had an upset look on her face, I asked this woman if the same associate who is now checking out guests at the counter was also rude to her in which she replied. "Yes, absolutely " To my right was another mother with an adult son who I turned to and asked them louder now than my previous question to the mother "Was she rude to you Also,?"they responded with an absolute authoritative yes. The people that were already seated in the back of the room when I looked to them questioningly they also nodded to me with an affirmative, yes. A different associate was helpful and assisted me when I requested my straws. This associate was near tears from the behavior of the other associate as well. I greated her with a smile and told her I appreciated her help and that she was doing a good job. Essentially, this one associate was rude to a minimum of five families in a very short period of time. I understand that they may have been short-staffed, or things weren't going well that day. However, that is no excuse for the amount of poor customer service that all five of these families received today. In Reading the other reviews about this specific dairy Queen location, it appears at this location has several negative reviews and bad encounters including rudeness specifically that have to do with this associate. Instances like this make us feel unwelcome when we have experiences like this and we will not be back. If I could leave zero Stars I absolutely would.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Ontario, OR?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM, except on Christmas Day when it is closed.

Where is Dairy Queen Grill & Chill located?

It is located at 55 NE Goodfellow St, Ontario, OR 97914-3043, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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