Safeway

Reviews

• ES

  Erich Siebern

  Jun 19, 2026
  5.0
  🦄Lillie and 🌸Andrea <pharmacy > went out of their way to assist me today. DEFINITELY switching pharmacies. Been shopping pretty hard here for a few years and it works here. I like the peeps. good times, 5⭐ Nice work. 🇺🇸merica
• RB

  Randy Burris

  Jun 16, 2026
  5.0
  Very nice people and some great fresh fruit. Yum for road trip.
• PR

  Paige Robison

  Jun 5, 2026
  1.0
  I was disappointed as I ordered a 50-piece fried chicken platter for my child's birthday party 5/31 on Safeway.com at this location. I received a confirmation email from Safeway saying "Your Safeway order is confirmed! Here are your pickup details" It said to come to the Springbrook road location in Newberg at 4pm on 5/31, I could pay for the order there, and it would be ready. The deli staff had no idea what we were talking about when we arrived and could only offer us 8 pieces of chicken. I called the number on the email, which said to call if there were any questions or problems, which took me to corporate. I had a really bizarre interaction with the representative. I read her the confirmation number from the email and she kept saying it wasn't a correct order number and it wasn't in the system. I even tried asking the representative if I could forward the email I received to their tech team or something so that they could look into it, and she just kept repeating the "it's not in the system" or giving me flat radio silence. She didn't even say goodbye at the end of the call when I said "thank you" and said disappointedly that I'd have to figure something else out. Just silence. No apology. I get that things go wrong and sometimes they just can't fix it in the timeframe you need, but it's like there's no interest on their end in figuring out what happened or trying to do anything to at least show the customer they care about what happened? I don't want to bite anybody's head off, I'm just upset and would like to at least have someone acknowledge that I got bad information from Safeway that really caused a lot of stress and scrambling at the last minute.
• LM

  Loren Mason

  May 9, 2026
  1.0
  Your cashier Leah, just ruined my day by being rude and condescending for no reason. We clipped a coupon that didn't give us the discount at check out and she insisted we were not doing it correctly when we have done it the same way every time and it's worked every time. She said that next time, she won't just give us the discount because we did it wrong. What king of customer service is that?! I work at a grocery store and I am aware that things get frustrating but if you don't want to deal with customers, get out of customer service!
• MR

  MattK Reacts

  Apr 21, 2026
  1.0
  I have lived in Newberg for 5 years and I can't wait to leave! This safeway is the most racist safeway in Oregon. If you are brown they will not greet you in anyway. Whenever I go to the store with my white husband they always purposely say good morning to him or hava nice day to him. Intentionally dismissing me. When I go by myself it gives me so much anxiety because they are so disgusting to me. Especially at night! Its even worse!

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