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McDonald's

3.4
(1,080 reviews)

Business Details

221 Fern Valley Rd, Medford, OR
97501, United States
(541) 535-7683
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
221 Fern Valley Rd, Medford, OR
97501, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 221 Fern Valley Rd in Medford, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,080 reviews
5 stars
364
4 stars
216
3 stars
194
2 stars
92
1 star
214
  • CJ
    Cara J
    1 day ago
    5.0
    Super nice folks and I think this is the cleanest McD's we've seen on our 3,000 mile road trip.....nice so for us road weary traveler...GREAT COFFEE TOO
  • PC
    Palmer Crandell
    Sep 23, 2026
    1.0
    No free refills, 30 min limit in lobby, sauce limits. Waited 10 mins at the counter before anyone acknowledged our presence. I do not recommend this McDonald's, not even for drive through.
  • TI
    troy ignacio
    Sep 19, 2026
    1.0
    I wish I read these reviews before I came here. Ordered from the drive thru, didn't receive my whole order so I went in to let them know. The guy I talked with which may have been the supervisor, not too sure, looked at my receipt and started questioning the validity of my claim because the time frame of when I ordered it to when I came in was a whole 12 minutes, which I spent at least almost 10 minutes waiting for. Even though they did give me my missing sandwich, the guy I talked with had such an arrogant condescending attitude it made the experience so appalling. Never got an apology for any inconvenience either. This guy needs to work on his customer service skills and stop trying to play Sherlock Holmes over missing sandwiches
  • JH
    John Hanson
    Sep 14, 2026
    1.0
    McDonald’s is definitely on the slide with the customer coming last. Where did the old McDonalds go. My wife said that she is done with them all. McDonald’s has lost another customer.
  • AJ
    Ashley Johnson
    Sep 12, 2026
    1.0
    Dear McDonald’s Customer Care, I am contacting you to make a formal complaint about an ongoing and increasingly serious problem with orders from one of your locations placed through DoorDash. This has been happening repeatedly since approximately April, and I have reached the point where I am no longer comfortable simply treating it as an order mistake. I regularly order a Quarter Pounder with cheese. I previously requested extra ketchup, extra pickles, and extra cheese through DoorDash. I initially assumed that the excessive amount of mayonnaise being put on my sandwiches might somehow be related to the customization requests, so I deliberately stopped requesting extras altogether. I wanted to eliminate any possible misunderstanding and make the order as simple as possible. That did not resolve the problem. When my husband orders from this location through DoorDash, the Quarter Pounder sandwiches continue to arrive with an excessive amount of mayonnaise, along with large amounts of lettuce and tomato that were not requested. This has happened repeatedly and, at this point, appears to be a consistent issue rather than an isolated mistake. The amount of mayonnaise being put on these sandwiches is particularly concerning because it is far beyond what would reasonably be expected on a standard Quarter Pounder. Combined with the repeated addition of ingredients that were not requested, it makes the food appear as though it is being deliberately covered in condiments. I want to be very clear about why I am escalating this. Given how consistently this has happened over a period of months, I have become concerned about whether the food is being intentionally tampered with. I have no evidence proving that anyone has contaminated the food, and I am not claiming that this has happened. However, the circumstances have become concerning enough that I believe McDonald’s should investigate the food-preparation practices at this location rather than simply treating this as an ordinary customization error. I have also noticed that this appears to be specifically associated with the Quarter Pounder sandwiches from this location. This was not an issue in the past, which makes the persistence of the problem even more concerning. I am asking McDonald’s regional manger to please: * Investigate how Quarter Pounders/ ALL food items to be honest now but spefically quaterf poundr as after scrolling its been SIX months of everyones Quater pounders & n uggets specifically that being prepared at this location. * Determine why ingredients that were not requested are repeatedly being added. * Determine why an excessive amount of mayonnaise is repeatedly being applied. * Review whether there have been changes in management, ownership, staffing, or food-preparation practices that could explain the change in quality. * Address this with the employees and management responsible for preparing these orders. * Follow up with me regarding what action is being taken. I am not contacting you simply because I received one sandwich that I did not like. This has been an ongoing problem since approximately April, despite my deliberately removing customization requests in an attempt to prevent exactly this type of issue. At this point, I need McDonald’s to take this complaint seriously as both a food-quality issue and a potential food-safety concern. I should be able to order a standard menu item without repeatedly receiving food prepared in a way that makes me question whether it is safe to eat. I would appreciate a response explaining how this complaint will be investigated and what steps will be taken to prevent this from continuing. Thank you.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 221 Fern Valley Rd, Medford?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 6:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

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