Under staffing still is a problem.
Staff working has a bad attitude towards customers in reaction to customers frustrated in waiting excessive long times.
I waited 13 minutes.
Apparently they do the drive-thru orders first. The online order second people in the dining room have to wait their last
Amazing customer service. I always get what I want, the restaurant is always clean despite how busy it is,the employees are very well trained, friendly, thorough and have well maintained appearances. Food is always good, warm and well put together. Service is fast as well
JP
Jillian Poplin
Sep 20, 2026
Employees are really great, problem is the management understaffs them and the wait times are ridiculous. 20 to 40 minutes. They are really good at checking in and offering free soda when waiting. This Taco Bell is so busy. Help your employees be more productive by hiring one to two more staff during night shifts, especially on weekends! Food is well made and packaged, just horrific wait times, and when picking up delivery orders, you never know what the reality of the timeliness is, lately it has been close to 30 minutes, making it very difficult on the driver's and customers. I give the employees much respect for trying so hard to be as quick as they can, they are very efficient and compassionate towards the wait times. They just need more help!
CP
Christopher Phillips
Sep 18, 2026
09/17 at approximately 9 pm me and my wife went to get Taco Bell after we left when we got home I Resized my credit was not in my wallet didn’t see it in my truck so I locked my card but seen there was another charge right after at Taco Bell, called Taco Bell they confirmed card was there when we confronted them at the store they refused to give us corporate phone number and the manager refused to give us her name because we were supposedly being hostile after Garrett forgot to give us our card back and made a second charge on it, claimed it got put in the office before we called when obviously it did not.
Do not trust the young kids there with your money specially your debit card/ Credit card because the manager refused will call her supervisor and claim we forgot your card.
We went through the drive-through
RJ
Rick Jarosz
Sep 13, 2026
I started off trying to use the app to order, but could not find the original menu items very quickly.
I finally had to order different items and substitute out ingredients individually.
The app wouldn't accept the credit card I wanted to use for payment.
It took a while before someone wanted to run the lobby register, and I had them order the items that I wanted go order in the app. This took a little while, then I had to remove the items that I tried to order from my shopping cart in the app.
By the time I paid for my lunch, I spent $32.00 for two burrito supreme and 4 soft chicken tacos. I didn't realize it, but even though I requested sauces and napkins to be put in the bag, I got to my destination and there was none.
I will not be going back to this store again for quite some time.
It took 40 minutes to get the food from the time that I entered.