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McDonald's

3.2
(2,116 reviews)

Business Details

1215 NE 48th, Hillsboro, OR
97124, United States
(503) 844-8621
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1215 NE 48th, Hillsboro, OR
97124, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1215 NE 48th in Hillsboro, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,116 reviews
5 stars
607
4 stars
443
3 stars
386
2 stars
208
1 star
472
  • GW
    Gary Weimer
    Oct 31, 2026
    2.0
    I had stopped here to grab breakfast for myself and a few family members. After I had ordered at the kiosk inside the store it took a very long time to get my order. Several people had come inside from the drive up who's orders were wrong as well. I do not pass by this location very often so not sure if this is normal for here or not, but I will not come back.
  • LL
    Luffytaro
    Oct 24, 2026
    1.0
    Even after having alot of workers behind the counter it still took 1/2 hour to get our breakfast. The employees were far from friendly and by the time we got home they still gave us an incorrect drink. Avoid this location if possible
  • TT
    Tony
    Oct 18, 2026
    1.0
    Kid in the window doesn’t have to take simple orders I even confirmed with you 2 McGriddles pay attention kid
  • JG
    Josh Gaylor
    Oct 16, 2026
    2.0
    Ordered a Big Mac meal and 6 nuggets. The food was lukewarm and had clearly been sat a while, at the same time the fries and nuggets were overcooked. As previously mentioned in comments, the oil hadn’t been changed in some time. The food didn’t taste at all like you expect from Mc Donald’s and was the worst McDonald’s I’ve had in my life. I’ve worked in a Mc Donald’s restaurant and would be embarrassed to serve this. Save the disappointment and go to another location.
  • CC
    Ch Cu
    Sep 26, 2026
    1.0
    This was one of the most frustrating McDonald’s experiences I have had, especially because this visit was supposed to be part of a child’s birthday celebration. The child specifically wanted to come to McDonald’s because they wanted the current promotional toy being offered with the kids’ meal. We chose this location expecting what should have been a simple and enjoyable birthday stop. Instead, I placed our order and waited approximately 30 minutes for our food. While waiting, I witnessed the General Manager have a very unpleasant interaction with another customer who was asking about their order. During the interaction, I heard the General Manager tell the customer to “just deal with it.” The General Manager then walked away, leaving the customer standing there appearing confused about what had just happened and unsure how they were supposed to proceed. I then watched customers who had ordered after me receive their food. When I went to ask about my own order, I was also told to “just deal with it” and that they were working on it. I was told that the orders being served ahead of mine were smaller. However, those orders contained the same items that were part of my order, so that explanation did not make sense to me. At that point, the issue was no longer simply the wait. I understand that restaurants get busy and that orders can sometimes take longer than expected. What I found unacceptable was the way customer concerns were being handled. From my experience that day, the General Manager appeared focused on getting orders out rather than communicating with customers or addressing their concerns. Being told to “just deal with it” when I was simply asking about our order left me feeling completely dismissed. Because the General Manager was directly involved in the interactions that were part of my complaint, I requested that someone above the General Manager review the situation. I did not believe it was appropriate for the same person involved in the complaint to be responsible for resolving it. I submitted complaints through both the receipt survey and McDonald’s corporate website so that my concerns could be formally documented. The restaurant management did eventually respond to me. I was told that my concerns and my request to speak with someone above the General Manager had been documented and would be passed along to the appropriate higher-level leadership, who would be in contact. However, at the time of writing this review, that is where things stand. I have not received any substantive follow-up from the higher-level management that I was told would be contacted. There has been no meaningful resolution to the concerns I raised. What makes this particularly frustrating is that I was not expecting perfection. Restaurants get busy, orders can be delayed, and mistakes happen. What I expected was basic courtesy, reasonable communication, and a professional response when I asked about an order. Instead, my experience was a lengthy wait, being told to “just deal with it,” witnessing another customer receive what appeared to be similarly dismissive treatment, and then having to pursue a formal complaint simply to have the situation reviewed. This was supposed to be a child's birthday visit. Unfortunately, what should have been a simple and enjoyable stop became an unnecessarily frustrating experience. I'm sharing this review so other customers know what my experience was at this location. My biggest concern was not simply the 30-minute wait. It was the combination of the wait, how customer concerns were handled by management, and the lack of meaningful follow-through after the complaint was made. I sincerely hope the appropriate management takes the concerns seriously and follows through on the commitment that was made to review them. Customers deserve to be treated respectfully and to have legitimate concerns addressed rather than being told to “just deal with it.”

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Hillsboro?

This McDonald's is open daily from 6:00 AM to 9:00 PM.

Does this McDonald's offer delivery service?

Yes, delivery is available daily from 5:00 AM to 12:45 AM with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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