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Dutch Bros Coffee

4.5
(1,912 reviews)
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Business Details

9721 SE 82nd Ave, Happy Valley, OR
97086, United States
(877) 899-2767
https://www.dutchbros.com/locations/or/happy-valley/9721-se-82nd-ave
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About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
9721 SE 82nd Ave, Happy Valley, OR
97086, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 143 items

Explore offerings from Dutch Bros Coffee on 9721 SE 82nd Ave in Happy Valley, with popular dutch faves™, protein coffee, blended freeze, and latte available at this location.

Dutch Bros

143 items
View full menu

Reviews

4.5
1,912 reviews
5 stars
1,428
4 stars
251
3 stars
97
2 stars
40
1 star
96
  • JH
    Jaedon Hill
    Aug 19, 2026
    2.0
    I live nearby and I go to this Dutch bros at least once a week, and I’ve never wanted to leave a review but I’m finally just fed up. Every time I go there at least one drink is wrong and even having them remake it twice yesterday and it was still wrong, it makes u feel so bad for holding up the line even tho you spent the money and just want you’re drink right! This is how our drinks look after having them in the freezer today when we get new ones for over an hour! They are still half melted. And I didn’t feel like wasting more time for them to just probably mess the drink up further so I was hoping the freezer would just at least make them frozen so it wasn’t so watery. And not only that the reason they are watery is cuz I waited at least 15 minutes in line might’ve been 20 or 25 which is fine I understand the place it busy but after waiting that long Please just start making the drinks right I even tip every single time even tho my drinks are usually wrong I still tip and be nice cuz I know they are working hard but pls fix this we’re so over it. Dutch is our favorite place to go but at this point we might just go to Starbucks from now on it’s getting tiring wasting money.
  • RA
    Rebecca Albert
    Aug 18, 2026
    1.0
    I was treated very rudely. The manager wouldn’t help me. She never smiled. Very unprofessional for a Dutch bros manager. Went today at 3pm.
  • AV
    Alicia Vue
    Aug 9, 2026
    1.0
    I don’t usually come to this location, and after this experience, I definitely won’t be coming back. There were two entrances, but there was a long line forming at one end. I drove to the end of the line and waited, only to have a woman cut in front of me because she had been waiting in the parking lot of the neighboring property. The staff was well aware of what happened but basically said there was nothing they could do. There was no sympathy or attempt to make the situation right. What made it worse was that other cars continued cutting in from the other entrance, and instead of directing them to the end of the line, the employees simply took their orders. If there are two entrances, why not have clear directions or just use one entrance so everyone is coming from the same line? Then, to top it off, our drinks were brought out while we were still in the middle of a very long line. The whole process was confusing and poorly organized. I understand that staff can’t control every customer’s behavior, but they can control how they manage the line and communicate with customers. Unfortunately, the lack of organization and customer service left a really bad impression. I won’t be returning to this location.
  • KL
    Kena L
    Jul 19, 2026
    1.0
    Date July 18th 4pm I am incredibly disappointed with my experience today. The entire visit was an unprofessional mess from start to finish. When we arrived, both drive-thru lanes were completely empty all the way to the window, except for one car at the very entrance having their order taken. Following the "close the gap" signs, the white car in front of me and I continued forward in our lane so as not to block the entrance. Instead of adapting and having the other car pull forward, the employee ran all the way up to the white car in front of me and began lecturing the driver about the line order. The window staff then repeated the exact same lecture to the poor lady. It was completely unnecessary, uncomfortable to watch, and dragged the entire process out. I am not going to sit at the entrance blocking traffic while workers take their time and choose to take an order at the entrance for no reason. The double-lane system here is ridiculous. (I’ve literally seen at this location workers talking to people they know in a car and chatting for 5 minutes while taking their order) again I’m not waiting for that when I can just drive to the window and have my order taken and be gone. Not to mention that the workers almost never get it correct on which car was there first anyway. The two lane system should just be a zipper. Left lane goes then right then left. When an employee finally took my order for two drinks, they couldn't hear my boyfriend or me, forcing me to repeat myself. After she finally got our order correct on her iPad she spoke it back to us. Then Her card reader was dead, so I was told to pay at the window. The workers really need to work on listening as you can tell by my experience. Once the white car finally left, the chaos continued: They first handed me the completely wrong coffee and size. After correcting that, they handed me my drink. I was handed a medium tea—despite the fact that I had ordered a large (light ice with energy) and had the staff repeat the large size back to me during ordering. I then had to sit there for another 5 minutes while they confusedly tried to void the order just to charge me for the correct size. At that point, I just wanted to leave. A guy came and handed me the large tea IT HAD NO ENERGY AND WASN'T LIGHT ICE. Good lord people!!! we ordered only two drinks and somehow they got every part of the order wrong. To top all of this off, the tea tasted terrible. Two sips in, I sucked up a men’s medium-length, thick black hair and had to pull it off my tongue (I am blonde). The quality at this location has completely nosedived, and there seems to be a frustrating issue every single time I visit. After the absolute trainwreck and health hazard of today's visit, I will not be back.
  • RL
    Rochelle London-Cooper
    Jul 18, 2026
    2.0
    The girl working in the window July 18 about 3 PM…. Needs to work on her listening skills. I ordered four drinks: 1 being a large, When was given 4 mediums I simply asked, did I pay for a large I don’t mind a medium, but I do want a large if I paid for it. She then takes two Medium drinks back. Says she’ll refund them. At this point, I had no idea what was happening like do I not get drinks now? Do I keep sitting here, no clue. She says your new balance is $18. I give her my card so confused but now that I have held up the line unnecessarily because she can’t answer a simple question. If I was charged for a large and I was totally OK taking a medium just refund me the large and charge me the medium Why take two of my drinks refund me and then charge me for two large drinks, that did not even order. So annoyed by this one girl, which is really unfortunate. I go here almost daily, and most of the staff is super sweet .
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Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

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