LC
Lenyai Croley
Aug 19, 2026
Very disappointed in today’s order ordered a big Mac that wasn’t even warm. The fries were hot though.
AH
A.R. Heinkel
Aug 17, 2026
You have to have a food service permit to work here. I know they teach you to wear gloves when handling people's food with direct contact.
And yet, I watched this Mexican lady cleaning all these surfaces with a dirty rag, notice I was waiting for a while then ask what I ordered.
Ice cream cone and a drink.
She was getting it for me but I specifically asked (because I saw the other Mexican kid just come up and get 2 ice cream cones with his bare hands for the drive-thru) for her not to touch my food and to please wear gloves
She didn't listen, so then handed it to me, and I repeated what I said.
"No, your bare hands are touching my ice cream cone and your hands are dirty I just saw you cleaning. Please wear gloves before touching my food."
She pretends not to understand me, or too dumb to, them turn to ask the other Mexican manager I assume (because their whole family from mexico apparently works there), so he can turn to me and say "excuse me?) so I repeated it again to him. I don't want people touching my food with their bare hands, that's just basic health code. In the quick way to get people sick after touching a bunch of surfaces like I'm watching you do and then turn around and you're just touching people's ice cream cones? Gross 🤢.
Then the lady proceeds to talk a little bit of shit in Spanish of course.
This is basic food industry stuff. Go back to the 3rd world.
Here we wash our hands after cleaning and before touching people's food. Literally wtf.
McDonald's serves cold, garbage food during the night time, and then they post replies to the reviews, which makes it looks like they read all their reviews and seek to solve the problems. The replies have false links, linking to higher management. McDonald's actually does not care about solving the problem. If you order late at night from McDonald's, you deserve cold, disgusting food, that is their gaurentee.
I go there about three times a week, and unfortunately, my order is wrong about two out of those three times. I understand they’re busy and I try to be patient, but it’s frustrating. Many times, I had to park, go inside, and show my receipt to get my order corrected, and I still wasn’t treated kindly. I hope they can improve their order accuracy and customer service.
FM
Francisco medina
Aug 9, 2026
Payed 20 bucks for some ice cream and the lady at the window was aggressive towards everyone in the car she asked for the receipt we gave it to her and she parked us for some ice cream. Keep in mind it was just ice cream we parked and waited another 20 minutes nothing so we just left very upset I was craving some ice cream and didn’t leave with anything I will not be coming back over here. Because ice cream should not be taking more than 20 minutes to make.