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McDonald's

3.3
(1,216 reviews)

Business Details

3555 W 11th St, Eugene, OR
97402, United States
(541) 343-8440
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3555 W 11th St, Eugene, OR
97402, United States

Hours

Monday4:00 AM - 2:00 AM
Tuesday4:00 AM - 2:00 AM
Wednesday4:00 AM - 2:00 AM
Thursday4:00 AM - 2:00 AM
Friday4:00 AM - 2:00 AM
Saturday4:00 AM - 2:00 AM
Sunday4:00 AM - 2:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3555 W 11th St in Eugene, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,216 reviews
5 stars
357
4 stars
240
3 stars
248
2 stars
100
1 star
271
  • KK
    Ken Kyleson
    Aug 6, 2026
    1.0
    We ordered pickup, when we got in the drive thru line, they took the person behind us' order first (two lane drive thru) (first mistake) then he ordered over 50 dollars worth of food. From there they made us wait at the speaker for over five minutes (Second mistake). When we finally get to pull ahead to the window, we watch as they struggle with the large order, completely ignoring all of the other customers. This man and his fifty dollars of McDonald's are more important than any of us now, despite the fact that my online order had now been placed over a half hour before. The man, who was in line behind us, and who ordered way more food, and who did not have a pickup order, that man got his food before we did. I am absolutely raging furious. If you are the man who got the most amazing mcservice of any other patron I really hope you did something to deserve it, because the rest of us starved tonight.
  • ZZ
    zf654
    Jul 30, 2026
    1.0
    They reward regular customers with pranks and purposefully screwed up orders
  • IB
    Isaac B
    Jul 27, 2026
    1.0
    Ordered a milkshake, was given a melted shake and they refused to replace it or make it right. Weird to be serving melted shakes. I assume their equipment was broke or it sat for a long time? This location has a lot of quality issues. Im sure they dont get paid enough to care and at the end of the day its a mcdonalds. I would just say to make sure and check everything before you leave the drive through. The gateway location i have had better luck at, but its a little bit of a drive.
  • EC
    Eleanor Chaparro
    Jul 23, 2026
    1.0
    I hate to be these type of people but I had made a online order and when I went thru the drive through, the worker who was taking the order he proceeded to laugh at us and say have fun at you’re shift at Burger King while eating McDonalds while laughing at us. I have never felt so embarrassed getting food from somewhere because what’s wrong with my job I’m just here to order and to get laughed at is just so rude. When I told lady at window she was really nice and told us she would talk to her employee which was okay with me I wasn’t gonna write a review them they proceeded to miss one of my burgers my hot and spicy with cheese and bacon I called the store to complain a guy manager spoke with me very nice said they’ll replace it and then when I went back to get my order that was missing a guy made eye contact with me and walked away without helping me he seen me walk up with receipt in hand the same lady who helped me at window she seen me after washing her hands and proceeded to help me if it wasn’t for her I wouldn’t have put one star I didn’t want to leave any stars for you’re store but I did for her sake. I don’t think I’ll be coming back again because of the disrespect, rudeness and embarrassment I’m a assistant manager at Burger King and would never treat customers like that..
  • BB
    Brightness
    Jul 18, 2026
    5.0
    This mcdonald's has come a long ways from where it was before. I regularly visit this location and have noticed very friendly staff.They have gotten better at getting to the counter quickly, and the kids that work here seem to be pretty intelligent and happy with good customer service attitudes. This is also probably one of the last mcdonald's that actually has a paper towel dispenser in the bathroom. Which these days is extremely rare. I give this mcdonald's an a plus for food service.And atmosphere. Keep up the great work.Thank you for hiring excellent employees!

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Eugene, OR is open daily from 4:00 AM to 2:00 AM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, drive-thru service is available daily from 4:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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