McDonald's

Reviews

• JH

  John Hayward

  2 days ago
  5.0
  Always great clean and polite staff
• HR

  Henry Rublein

  May 7, 2026
  1.0
  Used to be good -- now one of the worst McDonald's I've been to - Staff acts annoyed that anyone dares to place an order - Usually one item in any given order is unavailable for whatever reason - Food usually errs very much on the soggy side - For what it's worth, they do keep the place decently clean, but why would I want to eat inside if my presence annoys the staff so much?
• BS

  brianna schmitt

  May 2, 2026
  1.0
  Just got fries it took 12 min and weren’t even hot.
• SB

  Shelly Borthum

  Apr 15, 2026
  1.0
  Literally the worst McDonald’s in the area. Forgot to give me two of my sandwiches. Complained. Didn’t hear anything back. Complained again. Finally, I was told that my request was closed so I complained again. Then I finally called the manager, to which I was told that I needed to come in and produce my receipt - even though I was an online order and they would have record of my order. Especially when I was able to provide my order number, the time, date, etc. I find this incredibly ridiculous when they were the ones who messed up. Now I have to spend more time and money on gas to go give them a receipt for a refund of about $3-5? Does that sound like good business practice to you? Does that sound like a company that cares about customer satisfaction or customer retention? No, me neither. I will never be returning to this McDonald’s and probably any other McDonald’s. Their food is always cardboard esc. & if I’m not going to get what I paid for, I will go elsewhere. It’s simple.
• DS

  David Shaw

  Mar 31, 2026
  2.0
  Honestly, this is the dirtiest McDonald's I've ever stepped into. The automated checkout didn't print a receipt. Service was quick and an employee was sweeping/i saw a mop.....but the floor looked like it never really gets cleaned. Is it just me? Or is this just Eugene???