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Dairy Queen Grill & Chill

3.8
(681 reviews)

Business Details

2530 River Rd, Eugene, OR
97404-2094, United States
(541) 461-2586
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2530 River Rd, Eugene, OR
97404-2094, United States

Hours

Monday11:00 AM - 9:30 PM
Tuesday11:00 AM - 9:30 PM
Wednesday11:00 AM - 9:30 PM
Thursday11:00 AM - 9:30 PM
Friday11:00 AM - 9:30 PM
Saturday11:00 AM - 9:30 PM
Sunday11:00 AM - 9:30 PM

Menu

2 menus · 172 items

Explore offerings from Dairy Queen Grill & Chill on 2530 River Rd in Eugene, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

121 items

Reviews

3.8
681 reviews
5 stars
271
4 stars
186
3 stars
111
2 stars
37
1 star
76
  • KC
    Kylee Coddington
    3 days ago
    2.0
    Foods okay but too expensive for quality… and youd think if theyre gonna charge $4 for cheese curds instead of fries youd at least get a decent amount.
  • GG
    Greg
    4 days ago
    2.0
    At or about 1750 on 6 July 2026 at the Dairy Queen on River Road in Eugene, Oregon the following took place. Our family went to the above location to have our dinner. We obtained our order, my wife's cheeseburger did not have cheese. Just a small oversite but an oversight none the less. We started our meal but soon learned that we couldn't hear each other even though we had to raise our voices. We were about 2-3 feet apart. Why could we not hear each other you ask. Due to the almost entire staff trying to out yell each other. It was quite a sight. Their yelling at each other, laughing and trying to out do one another all the time disregarding the customers that had to listen to this juvenile display. Suffice it to say we had to go to our car to finish our Blizzards and drink just to leave all this fanfare that the staff was enjoying at the customers expense. By the way, I'm a former manager of Taco Time and would give this staff 1 warning and if they EVER did that in earshot of a customer again they'd be gone in a heart beat.
  • MM
    Milky Mcskim
    Jun 29, 2026
    5.0
    What a whole vibe. Walk in to laughter and smiles. Stella greeted me promptly with a genuine smile. We got sorted and she turned to start my order. She was training an amazing fellow named Landon. Together they created a moment of pure joy for me. Even with a hiccup over a cup the rebound was flawless and everything customer service should be. Landon made the best blizzard I’ve ever had!!! If you should happen to be so lucky as to experience the magic that is “Stella and Landon” I suggest you enjoy every second. These interactions are rare these days and it will be a great start to rebuilding your faith in humanity.
  • SS
    Scarlett
    Jun 17, 2026
    1.0
    If I could give zero stars I would. Went to DQ to get a peanut buster parfait, waited in drive thru for over 15min (lots of cars got fed up and left). When I got to the window to pick up order, my ice cream was completely melted. I asked for my receipt and then right there asked them to remake. Unfortunately DQ must not know or understand their standards (if order is not made right, have a receipt and will remake) or customer service because at the window (literally) asked to remake because it was melted and handed receipt to get refused to remake. Drove all the way home, called the manager Sierra who gave poor service. Told us unfortunately that parfait is made with hot fudge so to expect and if wanted to remake to COME ALL THE WAY BACK even though we asked at the window! Asked if we had a receipt could have name for next time and was denied. Ended up going back and when we went in, asked a clerk would you pay for this and he said no before throwing in trash in front. Luckily got one remade but awful experience!
  • XX
    Xt-s
    Jun 12, 2026
    1.0
    Ordered a large Flamethrower combo, and upgraded the fries to a large cheese Curds. Normally get charged 18.00ish, got charged 24.00. Asked if that was right, they said there was a mistake, refunded me the money. Reordered the same thing, but now it was going to cost 48.00. I was in shock! Thought for sure I was being punked but nope cashier stood his ground. 48.00 take it or leave it. I politely declined the order and left. Idk if this has happened to anyone else. Idk if this is how they get back at you for questioning the price? Regardless, multiple employees where there and im sure they over heard everything, but no one stepped in to help or make things right. Sorry but ill be going else where from now on.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Eugene offer?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.

What are the operating hours for Dairy Queen Grill & Chill on weekends?

The Dairy Queen in Eugene is open from 11:00 AM to 9:30 PM every Saturday and Sunday.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified July 05, 2026Yext Knowledge Graph
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