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Dairy Queen Grill & Chill

3.8
(686 reviews)

Business Details

2530 River Rd, Eugene, OR
97404-2094, United States
(541) 461-2586
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2530 River Rd, Eugene, OR
97404-2094, United States

Hours

Monday11:00 AM - 9:30 PM
Tuesday11:00 AM - 9:30 PM
Wednesday11:00 AM - 9:30 PM
Thursday11:00 AM - 9:30 PM
Friday11:00 AM - 9:30 PM
Saturday11:00 AM - 9:30 PM
Sunday11:00 AM - 9:30 PM

Menu

2 menus · 172 items

Explore offerings from Dairy Queen Grill & Chill on 2530 River Rd in Eugene, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

121 items

Reviews

3.8
686 reviews
5 stars
272
4 stars
188
3 stars
111
2 stars
37
1 star
78
  • NN
    Natasha
    3 days ago
    1.0
    Well, they have a sign saying to check your order because they will not replace an incorrect item if you drive away and don't come back and return the product. I got two medium blizzards, but neither one was the Butterfinger with extra candy that I ordered for myself (can't say for my son's, his may or may not be correct--he put it in the freezer for later). I'm tired, and not heading back tonight. I guess I could store the blizzard in my car, returning it the next time I feel like having one, but that would be pretty gross; more likely I'll do a chargeback for the part of the order that was my blizzard. What a crappy policy. I'll never be back and never take other people there either. I wish I could leave zero stars, not for making a mistake, but for putting the onus on the customer to make it right. My advice: if you can't avoid this place because you like their ice cream, don't just count items--take a bite out of each thing to make sure it isn't a flavor you dislike. Update: My son's blizzard was wrong, too. It was supposed to be a royal one (filling in the middle or something). It was not. I think we might have gotten someone else's order.
  • JH
    Jennifer Hernandez
    Aug 20, 2026
    1.0
    Why is it nobody can even pay attention & get an order right! I ordered a resses blizzard with peanut butter filling. Dude even repeated it to me! Ended up with marshmallow fluff in the middle! It was so gross that I called to let them know. The girl says "oh he must've thought you said flufernutter" I said he shouldn'thave because he repeat it back! Like whatever happened to the customer is right!? Just so frustrating!
  • DD
    Devon
    Aug 4, 2026
    4.0
    I've had many great experiences at this location! It's relatively nearby a lot of places I tend to be at, the drive thru is quite quick, and I have yet to have any major issue when going in person. The main reason this is not a 5 star rating is I've had a couple times where the drive thru has taken quite a bit, and one time where a delivery order was canceled due to no drivers being available. (I got no issues with the driver availability since that's not a Dairy Queen issue, but it would have been nice to know earlier and/or have the option to pick it up instead since we still wanted the ice cream) I will also say, it's probably worth doing something to make the entrance easier to see. Due to the close proximity to the nearby intersection, it's hard to tell where it is if you're coming from the direction where you turn left into the area untill you're passed it and need to turn around. Overall, I'd definitely recommend this DQ location to others, but there are definitely some areas that could be improved.
  • KC
    Kylee Coddington
    Jul 7, 2026
    2.0
    Foods okay but too expensive for quality… and youd think if theyre gonna charge $4 for cheese curds instead of fries youd at least get a decent amount.
  • GG
    Greg
    Jul 6, 2026
    2.0
    At or about 1750 on 6 July 2026 at the Dairy Queen on River Road in Eugene, Oregon the following took place. Our family went to the above location to have our dinner. We obtained our order, my wife's cheeseburger did not have cheese. Just a small oversite but an oversight none the less. We started our meal but soon learned that we couldn't hear each other even though we had to raise our voices. We were about 2-3 feet apart. Why could we not hear each other you ask. Due to the almost entire staff trying to out yell each other. It was quite a sight. Their yelling at each other, laughing and trying to out do one another all the time disregarding the customers that had to listen to this juvenile display. Suffice it to say we had to go to our car to finish our Blizzards and drink just to leave all this fanfare that the staff was enjoying at the customers expense. By the way, I'm a former manager of Taco Time and would give this staff 1 warning and if they EVER did that in earshot of a customer again they'd be gone in a heart beat.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Eugene offer?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.

What are the operating hours for Dairy Queen Grill & Chill on weekends?

The Dairy Queen in Eugene is open from 11:00 AM to 9:30 PM every Saturday and Sunday.

Brand Certified Facts from Dairy Queen Grill & Chill

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