Welcome to the heart of our Mexican culinary journey – Chapala Willamette St., where everything began. Our hacienda-style restaurant embodies the spirit of Mexico, offering you an authentic taste of this vibrant and diverse cuisine. With every visit, you’ll discover the essence of Mexican culinary artistry infused into each artfully prepared dish, served piping hot to your table.
As we continue to evolve and expand, our commitment to delivering outstanding Mexican cuisine, warm hospitality, and an inviting atmosphere remains steadfast. Chapala is more than a restaurant; it’s a place where the rich flavors of Mexico come to life, creating cherished memories one delicious dish at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.