Subway

Reviews

• JW

  j w

  Dec 15, 2025
  1.0
  Ya’ll I ordered a foot long and asked for bacon on my sandwich and they put two Teenie skinny tiny slices of bacon for the entire sandwich, which equals out to only one tiny slice of bacon per six inch slice….. Which is incredibly skimpy…. And then I asked for cucumber and the lady working there put ONLY FOUR SUPER THINLY SLICED PIECES OF CUCUMBER ON MY SANDWICH, and I asked for more cucumber, and she literally wobbled her head and rolled her eyes and proceeded to put an additional ONE slice on the sandwich. And I stood there quietly and didn’t say anything. And I just stared and then I asked are you serious? Would you put more cucumber than that in the sandwich? And to my shock she gave the same rude attitude and then put ONE Teenie tiny extra cucumber. It was a total of only 6 cucumbers altogether, mind you I had to ask twice and got an attitude for even asking the entire time. The manager came over and explained that she understands how this looks but “it’s their job.” I get that it’s your job so therefore im not necessarily blaming the employees, rather I’m blaming the subway franchise altogether for charging $16 for a footlong and then being extremely beyond skimpy and cheap on the ingredients and giving us a SMIDGEN of the ingredients we ask for. It’s insulting, really. And then when we beg for more when get attitude. SUBWAY IS A RIP-OFF. ITS A JOKE. GO SOMEWHERE ELSE FOR YOUR MONEY.
• JE

  James Evans

  Nov 20, 2025
  5.0
  I've been going into the 81st and Lewis / City Plex location every Thursday for the past 7-8 months. It's become a ritual and my favorite part of my weekly appointments in the building. I worked in club/restaurant management for 20+ years and I am consistently impressed with this store. The staff is always happy, friendly and moving with a purpose but never appear panicked. The delicious food is always well prepared with fresh ingredients in an amazingly clean kitchen. The dining area is always spotless...Even the floor drain under the ice machine appears clean enough to drink from. I usually go in during morning hours, but have been in a few times in the late afternoon with the same perfect results. I often recommend this restaurant to others who I encounter in the building and I strongly encourage Subway to look at this location as an example for other locations to follow. Show more Virtual Agent
• CA

  Cassie Arnold

  Jan 6, 2017
  2.0
  I work in CityPlex and I loved the idea of having a Subway downstairs. When I first started going there, there was a woman that always had a smile on her face, complimented her customers, and made the sandwiches the way she would make her own. I guess she doesn't work there anymore because now the staff that I usually see have a blank, "I hate my life" look on their face, and they slap your sandwhich together. I will probably not be going there anymore.
• DE

  David E

  Dec 6, 2016
  1.0
  Very unsatisfied, I work for Cityplex's largest tenant and have been a customer of that Subway since it began. I spilled my drink after I left the store and went back to get a refill. After the refill I was accosted by a man claiming to be the stores owner and he told me I wasn't allowed a refill once I left the store. When I told him my drink just spilled he implied I was lying and gestured to the store camera's and told me I had to pay again for a drink. After years of going there I wont be going back.