If I could give this McDonald’s zero stars, I would.
This location is conveniently right off the highway, but unfortunately that is about the only positive thing I can say about it. The outside of the restaurant looked terrible. There was trash all over the property, people sleeping in the parking lot and alongside the building, and the entire place just looked neglected and poorly maintained. It definitely did not give you the feeling that you wanted to stop there and eat.
The ordering experience wasn’t much better. We tried to order two meals and somehow ended up with two meals plus a third drink, with all three drinks being different. Fortunately, the employee taking the order was able to straighten it out when we got to the first window.
Then we got to the food window.
The employee there told us, “There are only two on your meal. That’s what I made.” The problem was that the drinks he made were the wrong sizes AND the wrong drinks. We had also asked for easy ice, which wasn’t done either. I tried explaining what was wrong, but instead of trying to correct the order, he just kept insisting that there were only two drinks and that was what he had made. At that point, it wasn’t worth arguing anymore.
We also asked for extra ketchup. He said he would get it, so we waited…and waited…and waited. He never brought it. After already asking for ketchup, when I tried to get the drinks corrected, he refused. He seemed genuinely annoyed that we were even there asking him to do anything. He was a younger employee, and maybe this is his first job, which I completely understand, but if dealing with customers is that frustrating for him, the drive-thru window probably isn’t the best position.
The most concerning part came afterward. This was our dinner last night, and the two people in our family who ate the McDonald’s food are both pretty sick today. I can’t say with certainty that the food caused it, but it was the only thing we both ate last night, and neither of us is feeling well this morning. Considering the overall cleanliness and condition of the property, that certainly doesn’t make me feel any better about the experience.
Between the condition of the property, the order being made incorrectly, the employee’s attitude, the refusal to correct the drinks, and both of us feeling sick afterward, I don’t see us returning to this location.
Being conveniently located right off the highway should make this a great place to stop. Unfortunately, based on this visit, I’d recommend driving a little farther and choosing somewhere else.