Jimmy John's

Reviews

• RS

  Ridge Slaton

  Apr 17, 2026
  1.0
  My order too 45 minutes to be delivered. Im not that far from the store. I had an order of 6 sandwiches, when I called to check on the status at the 40 minute mark, he told me it was because I had an extra large order, umm 6 sandwiches that are basically all the same constitutes an extra large order? What has the world come to. My cat could make 6 sandwiches in 40 minutes, and get the order right. They added onions to a sandwich that was no onions and forgot a side of pasta salad. I called to have them deliver the forgotten pasta salad and the replacement sandwich. When I asked for a replacement sandwich, he said "can you not just pick of the onions" oh great, now the sandwich will just have the amazing essence of the unwanted onion. I demanded a replacement sandwich, they brought that and the forgotten pasta salad 30 minutes later. We did not eat either, I can only imagine what they did to it in retaliation. Will not be back.
• ZT

  Zachary Taff

  Apr 7, 2026
  1.0
  I’ve ordered online 4 times, and every single time I show up to pick it up, it’s never ready. I don’t understand. There is also a very rude lady that works here.
• IP

  Ismir Reynoso Pena

  Mar 12, 2026
  1.0
  They always mess up the orders, putting things we asked not to put and not putting things we ask to put in the sandwich. There’s 9/10 times there’s one to two slices of meat and they dare to fill it with veggies. I used to love jimmy John’s but not if it’s like this. It’s unacceptable to get two veggie sandwiches for $30 dollars when what was ordered had meat in it.
• GB

  Garrett Bogard

  Feb 11, 2026
  3.0
  Food is usually on point but lately service has been terrible. I often order for delivery to TU, right across the street, and half the time delivery is set up through Uber (sometimes too late for me to even add delivery instructions, often causing delivery issues and delays) and the other half of the time a specific person seems to never be able to find my location, regardless of help (usually very specific directions with landmarks included, ending in frustration on her part and refusal to even listen to me, telling me the issues were my fault). I've even heard someone in our office provided a laminated campus map to this specific store and they still have delivery issues. My specific issue today was I set up a delivery order for ASAP delivery and it wasn't even started until 40 minutes after I placed the order. And this should've been before the lunch rush. P.S. Don't send me a feedback link. I've given my feedback that way several times and nothing at this store changes.
• KD

  Kelly Davis

  Jan 2, 2026
  2.0
  Ordered gargantuan on wheat. $17.56 for a sandwich with about $1 of ingredients... and I get it, that's Jimmy John's thing.. but they cut the sandwich at a top-to-bottom diagonal... an angle from top to bottom, not straight down.... so there is a thin strip and thick strip of bread at the top and bottom... there was no way to hold this sandwich and eat it. Somebody had to think really hard to figure out how to make the sandwich incapable of being eaten like a sandwich. If I had a plate and fork, no problem. Unfortunately I did not.