Used mobile app went to the window and they told me my order was never in the system didn’t give me a refund and told me to leave nighttime manager is very rude this place Will argue with you and not give you a refund DO NOT EAT HERE!!!!
GH
Gary Harris
Aug 27, 2026
I posted a complaint last week about my orders that wasn't correct on several occasions. I went by this morning and my order was correct and each employee who saw me was polite and greeted me. That is a great improvement. Im a man of GOD! I love Jesus with all my heart. I want to say this first. As I await for my order, I here the manager asking where was an employee and it wasn't in a polite manner. She sounded harsh. She is the one in the review that brushed me off with disrespect last week . I writing this review not to hurt her, I'm sure she knows every task to here position as a manager. But, its one problem, she do not treat people with decency, not even the vulnerable employees up under her. If a dog or any animal is beaten and not feed will flee his family, even a child will leave there family if they are critically abused. For a business that does services, it is a huge down fall and they loss money and earning big time. If the employees are mistreated and talk to like they aren't human, how do you think the morale of that person sits? They will not be happy, they will not do there jobs well. Some will intentionally do they job wrong or give poor performance. They are hurt, so they will want the company to hurt. This message isn't a attack, but a correction on how to treat all people with respect and decency. Im sure there is a high turnover rate with employees. We are all GOD'S children. When you mistreat his children, you will be miss treated. Be polite and respectful to your employees or you will loss all your profits. The smaller employees are the ones who make the whole operation works smoothly. GOD loves this manager as well and the reasons I'm taking my time to express to her how to treat and love each individual is for her to correct her ways. The owner need to have an one on one with managers and remind them the importance of decency.
AC
Aybreon Cole
Aug 25, 2026
Denise, the shift manager at the McDonald’s on Hefner & May, is absolutely OUTSTANDING! ⭐️⭐️⭐️⭐️⭐️
She is always super nice, positive, funny, and genuinely great with people. Every time I come in, she makes the experience better. You can tell she really cares about the customers and the quality of the restaurant.
Denise definitely makes this McDonald’s stand out and brings such great energy every time I visit. Honestly, she should be running this McDonald’s all the way to the moon! 🚀😂
Huge shoutout to Denise for being awesome! 👏
This place sucks I never received my order when i arrived after paying for it so i basically lost money and wasn’t even hungry 08/22/2006 i pulled up to the drive thru and asked them to make it well done and they didn’t wanna do that still gave me an uncooked burger and they took it back made me pull up and I waited 1 hr and nobody remade it or said anything ill never come back again. That black girl should be fired as manager she doesn’t know how to control the situation or run a business correctly all i wanted was a well done burger instead I went home hungry and lost my appetite . We GO TO THIS LOCATION THERE PETTY AND DONT DO REQUESTS AS ASKED. The manager sucks SO DOES THE FOOD NEVER EVER AGAIN!!!!!!!!! 0 stars
OC
Odessia Cahon
Aug 11, 2026
Good morning I went McDonald’s May Hefner August 11, 2026. I ordered an egg McMuffin combo. I refuse a drink because I’m a diabetic so I asked for water The manager told me I could not order the combo without ordering a drink. He was very rude a nasty person. customer service toady is terrible