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McDonald's

3.2
(2,899 reviews)

Business Details

(918) 245-2588
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
99 S State Highway 97, Sand Springs, OK
74063, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 99 S State Highway 97 in Sand Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,899 reviews
5 stars
840
4 stars
516
3 stars
550
2 stars
301
1 star
692
  • JR
    Joy Roberts
    2 days ago
    1.0
    The food itself was good. The fries were a little soggy, like they had been sitting for a while, but we still ate them and enjoyed the meal overall, so I have no major complaints about the food. My biggest issue was the customer service. The staff was not friendly, especially in the drive-thru. I asked for extra sauce because we had food for three people, and I was willing to pay for it. The employee taking my order was very friendly. The employee handing me my order was very unprofessional. I got bag and naturally asked for extra sauce like I always do and the employee responded very rudely, saying, “By policy, I can only give you 3-4.” I’ll admit that I became frustrated and responded with an attitude. She then said, “Well, I threw in six—that is extra.” I replied that six wasn’t really extra for three people. She continued to speak rudely, repeated that it was policy, and told me I could look in the bag because she had already added more. When I checked, I realized she was right. I immediately told her, “I’m sorry. You are correct. I was wrong, and I apologize.” Instead of accepting my apology or ending the conversation professionally, she slammed the drive-thru window in my face and walked away cussing. That was incredibly disrespectful and disappointing. What made it even more surprising was that she was wearing a white uniform shirt, which made me believe she was a manager. Customer service matters just as much as good food, and because of this experience, I won’t be returning.
  • CJ
    Carla Jordan
    Jul 1, 2026
    2.0
    Employees yelling at other employees. Yelled my number instead of bringing it to my table. Then complaining because I didn’t respond. French fries were terrible; Limp ugh. Table tables dirty. I had to clean my own.
  • BB
    Brian Burnett
    Jun 20, 2026
    5.0
    We are always happy when we dine here. Staff is great. Would like to thank the manager for the apple pies, they were awesome.
  • MM
    mo mo
    May 31, 2026
    2.0
    Ordered a 20 piece nugget and 1 Mcdouble and got 16 nuggets and 3 burgers ... I don't even know what to say. Nuggets are always cold and hard, fries are cold and soggy, sweet tea is never sweet. I get being understaffed but come on man. Doesn't matter what time of day you come, it's always slow and poor quality. What's even crazier is the McDonald's down the road on Gilcrease has better quality and service for CHEAPER, because this McDonald's is on the higher end (everything is about 20% more expensive.) I feel bad for the workers as they're always pretty nice yet weirdly timid, just needs a change in management honestly.
  • TH
    Tashina Herne
    May 29, 2026
    1.0
    I have given this establishment a chance more times than I care to admit. But if you are planning on visiting this place specifically, make sure you check your order for everything you ordered. Ive only gotten my order handed to me correctly once. I can guarantee they will be missing more than one item if you order more than one meal. Also, if you visit there when its slow, you will be getting food that has been sitting under heat lamps. They do not drop new food. The laziness is astounding. The customer service is well below subpar and be ready to be met with a rude, entitled attitude. Ive even witnessed workers fighting amongst themselves. I will now be driving into the city from now on to visit the restaurants that dont make my skin crawl. I will drive the extra mileage. Who are inviting and fix their mistakes without making the customer regret walking into the building. Better yet, dont even make mistakes to begin with.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 99 S State Hwy 97, Sand Springs?

McDonald's at 99 S State Hwy 97, Sand Springs is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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