When we began our journey, we wanted a coffee roaster that shared our values. We love our coffee almost as much as we love our community and want to make sure we can be proud of our product and guarantee consistency from cup to cup. Crimson Cup was the perfect partner. They have roasted exceptional craft and specialty coffees since 1991, earning awards at numerous national competitions including the Good Food Awards, Golden Bean North America, and Roast magazine’s Roaster of the Year.
Their friend2farmer mission ensures they go beyond fair trade and develop friendships with their farmers. Every batch of their award-winning coffee is thoughtfully crafted not just to taste good, but to inspire good.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.