Sonic Drive-In

Reviews

• CH

  Cindy Jo Hall

  Jul 30, 2026
  1.0
  If I could give 0 stars I would! Waited at the call box for over 5 minutes saying hello. Even when I pulled up to the window it still took a few minutes to get someones attention. I let the girl working the window know that I thought their box was broken because I sat there for 5 minutes or more and the only response I got was oh....what can I do. I ordered at the window and while sitting there for another 20 minutes waiting on our food there were several other people that pulled up beside me wondering if anyone was even working the window and then drove off upset because while yes there were workers, they were all busy playing on their phones and standing around. Food was ehhh OK at best. I will drive either to Collinsville or 86th from now on! This used to be my favorite one but after today.....nope. Be aware when going here to eat!!
• TH

  Triston Hall

  Jul 30, 2026
  1.0
  Lady at the front window was on here phone the whole time, guy in the back also was on his phone sat there 10 minutes to just order, 30 to get our food, overall if you're in owasso just go to the one near the bank of Oklahoma
• PV

  Pollyanna Vaughn

  Jul 18, 2026
  2.0
  Out of all days 2 new cooks and the poor carhop was running her self to death. if you go give the poor girl a good tip she deserves it
• BM

  Brooke Munson

  Jul 15, 2026
  1.0
  If I could give this location zero stars, I would. Today (7/15/26), my partner and I were told our online order would be ready at 12:25. We sat there waiting with absolutely no communication or updates about our order. After waiting more than 35 minutes, we finally gave up and went through the drive-thru around 1:00 because it couldn’t possibly be any slower. Instead of apologizing for the excessive delay, the employee working the drive-thru around 1:10 gave us attitude and said, “If you wouldn’t have moved from your spot, we would’ve brought it to you.” Really? After leaving customers waiting for over half an hour with no communication, that’s the response? To make matters worse, our order wasn’t even complete. They completely forgot our medium mozzarella sticks. Waiting that long only to receive an incomplete order is a complete joke. The employee also blamed the slow service on the Sonic in Collinsville being closed, but that’s not an excuse for ignoring customers, failing to communicate, and then blaming them for trying to get the food they already paid for. This location is clearly being mismanaged. Long wait times happen, but ignoring customers, serving incomplete orders, and treating them with attitude is unacceptable. If this is the level of customer service management tolerates, it’s no wonder this Sonic can’t seem to function. Save yourself the frustration and go to the Sonic on 86th Street instead. This location has completely lost our business.
• EH

  Ellie Hyde

  Jul 11, 2026
  1.0
  Service was completely horrible. Ladies sounded so upset. Greeted with, "what do you want?" at the drive thru. Came up to window and seems like their ac was out or something. Also seemed like there was only 2-3 people working only. They seemed really hot and sweaty and I saw a few fans plugged in inside. Find a new job if you're not happy. And management needs to be changed. Waited 30 mins for 3 drinks and 1 burger.