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Charleys Cheesesteaks

4.3
(345 reviews)

Business Details

2501 W. Memorial Rd., Space #9, Oklahoma City, OK
73134, United States
(405) 748-7276
https://order.charleys.com/menu/quail-springs-mall/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2501 W. Memorial Rd., Space #9, Oklahoma City, OK
73134, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Menu

1 menu · 94 items

Explore offerings from Charleys Cheesesteaks on 2501 W. Memorial Rd., Space #9 in Oklahoma City, with popular limited time only, specials & offers, cheesesteaks, and protein box available at this location.

Menu

94 items

Reviews

4.3
345 reviews
5 stars
236
4 stars
47
3 stars
18
2 stars
13
1 star
31
  • NA
    Nothing Butt Art
    Sep 28, 2026
    1.0
    This was, by far, the worst service I have ever experienced at a Charley’s. From the moment we walked up to the counter, every employee was on their cell phone, which came across as extremely unprofessional. Despite that, everything seemed fine while we were placing our order. “Neha” asked my daughter if she wanted ranch on the side. My daughter clearly answered, “Yes, please”—twice. After waiting for our food, we realized the ranch had not been included. While this may seem like a small issue, my daughter and I both went back to the counter to ask for the ranch we had already ordered, only to be told that we would have to pay for it. Again, that alone could have been easily resolved. However, when Neha came over, she insisted that we had never ordered the ranch and essentially accused us of lying over a cup of ranch. Yes—a cup of ranch. At that point, I became extremely frustrated. Mistakes happen, and I completely understand that. What I do not understand is why the employees couldn’t simply say, “We’re sorry for the confusion,” and provide the ranch. Instead, we were repeatedly told that we had never ordered it. The entire situation was incredibly frustrating and completely unnecessary. It made me question the quality of the training and management at this location. Customer service should be about resolving a simple issue, not arguing with customers and making them feel as though they are lying. Needless to say, I will NEVER return to this location. I will also encourage others to think twice before spending their money here. The prices have gone up, the portions seem to be getting smaller, and based on this experience, the customer service certainly isn’t worth it.
  • AM
    A m
    Sep 15, 2026
    1.0
    Had me puking for three hours that night. Apparently a lot of other people have had that experience.
  • MS
    Mr. Smith
    Aug 16, 2026
    2.0
    Embarrassing to the brand. $2 extra fir the old school and less meat than a regular at any other location
  • PD
    Paul Duarte
    Jul 14, 2026
    1.0
    They messed up my order, then wouldn’t fix it for me. Horrible experience.
  • SP
    Samantha Pirrello
    Jun 30, 2026
    5.0
    Amount of cheese on the cheese bacon fries was fire!!! Thanks guys!! No complaints!

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks at Quail Springs Mall?

Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Is delivery available at Charleys Cheesesteaks?

Delivery service is not available at this location as delivery hours are closed all days of the week.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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