RM
Redonda Murray
Sep 24, 2026
Stopped by Sonic late at night and had one of those little customer service moments that really sticks with you. The young man working there, a sweet young guy with glasses, was absolutely wonderful from start to finish. He was super friendly, polite, helpful, and had such a genuinely kind attitude that you could tell he actually cared about doing a good job. My food came out hot and fresh, and he made sure I had every condiment I needed instead of just handing me the bag and disappearing into the night. 😂 What really stood out to me was how appreciative he was when I gave him a tip. You would have thought I handed him the winning lottery ticket! 😂 His reaction was so genuine and sweet, and it honestly made me glad I tipped him. Good customer service is getting harder to find sometimes, especially late at night when everybody is tired and ready to go home, but this young man was still out there being professional, pleasant, and making sure everything was right. Sonic, please keep employees like him around because that kind of attitude is exactly what keeps customers coming back. Hot food, fresh food, great service, and a young man who clearly understood the assignment! 👏😂