Seafood RestaurantAmerican RestaurantBar & GrillRestaurantFamily Style RestaurantGluten-Free RestaurantBurger JointSteak House
Captain John's, McAlester is a Seafood and Steakhouse with delicious cajun options and ice cold beer in McAlester, OK. We offer fast and friendly service and a family-friendly atmosphere.
Our mission is to always seek constant improvement in ourselves and in our company, so that we can continue to provide our guests, family, and friend with the highest quality experience possible. Don’t just take our word for it, come visit!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.