Sonic Drive-In

Reviews

• JL

  Jason Lambert

  Sep 22, 2026
  1.0
  Slow experience, read all the other 1 star replies and the owners responses and know itll never actually get better because they clearly dont care. This sonic is a joke, and the owner is too.
• KW

  Kayla Welch

  Aug 14, 2026
  1.0
  Very poor customer service .
• SV

  scott VanLoo

  May 31, 2026
  1.0
  Scott Van Loo Yesterday evening, May 30th, my wife and I stopped at your location on South Elm in Broken Arrow. After placing our order our food came out promptly. But, the order was missing a large Coke. The male server said he would be right back with it. 15 minutes later a female server brought us our coke. I questioned her about the amount of time it took along with the fact that I gave the previous server a $1 tip. Her response, “My manager will be right out to talk to you!”. She did not leave the coke, just turn and went back inside. There were 2 other customers that they served during that 15 minutes. After 10 More minutes, I called and asked what was taking so long? The same server said, “ we are busy!”. My wife and I left. We were not asking for much, just our order to be completed. Being an owner of a small business I understand that it is difficult to obtain and retain good help. But, the attitude and customer service by your staff was absolutely terrible! With so many choices in fast food, you need to have your staff better trained.
• AT

  Alyssa Taylor

  May 24, 2026
  1.0
  This used to be our favorite Sonic and we avoid it now. The last visit the guy taking my husband’s order was so rude it was almost unbelievable. We ended up calling into actual corporate over it and then only his portion of the order was incorrect. This most recent visit the girl taking our order cut me off after I ordered one single meal and then refused to answer the call button when we tried to push it again to clarify we had more food to order. We just left and headed to another location and we will be doing that from now on. Laughably bad service.
• KG

  Kristin Grove

  May 16, 2026
  1.0
  We ordered ahead 2 drinks, nothing fancy. 28 MINUTES! It took 28 minutes for 2 drinks. I dont blame the one car hop that was doing his best, I blame the management that should have been out there helping. Having worked in the service industry before, it really is that simple. Come on Sonic, please do better.