Chipotle Mexican Grill

Reviews

• NB

  Noah Billows

  5 days ago
  4.0
  Great time. In and out in 2 minutes and workers were very friendly. Portions were also more than what I have gotten at other chipotles
• ES

  Evanne Segress

  Jul 26, 2026
  1.0
  Chipotle HQ needs to come clean house and rescue this place. The only thing consistent about this place is that they will be skimpy with their portions and that they mess up your order. We have tried to give them the benefit of the doubt on most occasions but I am done with them after my experience today. I had one steak quesadilla and one kids chicken quesadilla meal. Neither came with the pinto beans we ordered, kids quesadilla didn’t even have chicken on it, and the steak quesadilla was the same size as the kids. Also, forgot to give us our drink, again. Keep in mind that this is a $28 order for just these things. So my frustration when I get home to feed my kids and I have very little to offer them for what I just paid, was through the roof. I attempted to call the chipotle, but you are met by an automated AI answering service that refuses to let you speak to a manager despite me saying “manager” multiple times. It will just send you through to customer service. It’s time for a clean sweep of this place and time to get a manager and employees in here that have a little respect for the money people are paying for their product and have a little more pride in the work they do. Otherwise, go ahead and shut this place down. Because keeping it open is not doing anyone any favors and its only postponing the inevitable.
• AO

  angelica orozco

  Jul 21, 2026
  1.0
  Today was an unpleasant experience; the person in charge spoke in a raised voice and appeared annoyed—she was far from cordial. Even the other employees looked astonished.
• KK

  Kevin

  Jul 19, 2026
  2.0
  The food was quite good, and the portions were generous. Unfortunately, the customer service I received was very disappointing. I prepaid for my order and picked it up through the Chipotlane drive-through. When I received my order, I asked the young lady at the window if I could get a vinaigrette. She responded with a flat “no” and then made comments that seemed to insinuate that I was asking for it for free or that I could not afford to pay for it. That was absolutely not the case. I told her I had no problem paying for the vinaigrette, but she then rudely informed me that she could not accept payment at the window and that I would have to come inside to purchase one. I went inside and paid for it because the cost was never the issue. The issue was the rude and unnecessary way I was treated over such a simple request. While I enjoyed the food and was satisfied with the portions, the poor customer service made the overall experience very unpleasant. Unfortunately, because of how I was treated, I will not be returning to this location.
• KM

  Kristin Mallory

  Jul 10, 2026
  1.0
  The food is good. Any time you order pick up through the drive thru lane, it is always ridiculously slow and never prepared on time. When you are in the app the "quickest" is usually 30 minutes in advance. I've also picked up inside. Customer sit down area was pretty dirty. The employees are nice. Today I ordered through the app at 12pm. I knew it was lunch time, but this is terrible. Right now I have been in the drive thru pick up lane for 20 minutes, I am 4th car back still. No way to cancel, so I guess I don't have a choice unless I want to lose money. But I'll have ordered my food almost an hour by the time I get it. Why does it take so long for cars to move? Chipotle really needs to rethink this.