Taco Bell

Reviews

• BT

  Bridgette Thomas

  1 day ago
  1.0
  It is 8:13pm 05-19-26 so many people are waiting for their order as we listen to their loud conversation where every other word is profane language......it is embarrassing and terrible customer service.....signed door dasher
• FM

  frank M

  May 13, 2026
  1.0
  Only two cars in the Drive-Thru and it took me almost 20 minutes to get one chalupa. Most of this time was sitting at the window after I already paid and they're only using one window otherwise I would have left.
• IN

  Izaak Nelson

  May 11, 2026
  5.0
  Kid named matt you da goat for real give that kid a raise hes the only one worth a damn in that place
• SR

  Sean-Michael Roberts

  Apr 20, 2026
  1.0
  When they finally get around to handing you your order, and if you're lucky they'll even manage to hand you the right one, expect it lukewarm at best. Second most recent time I went, I spent 40 minutes in the drive thru (there were only two cars ahead of me) just to get to the window, the guy at the window told me he didn't know how to handle mobile orders, then closed the window and left for another 15 minutes before coming back and handing me a cold order. This time I decided to go inside, and what do I find? 6 employees. One training, one teaching, and 4 standing around (some even sitting on the counter) yapping and ignoring the lobby full of people waiting to order. I'd ask if these people have second jobs working at the Wendy's, but I already know they don't, because the 5 minute drive would be too much work for them.
• AR

  Ana Rodriguez

  Apr 14, 2026
  2.0
  Taco Bell food has change and not for the better. I only ordered cuz I was given a gift card. I regret my order. I placed my order online for pickup. I waited almost 15 minutes at that window for my order. The person at the window never acknowledged me, apologized for the long wait. My food was terrible. The portions sizes have shrunked. There was barely any beef and chicken in my food. 2 if the items I ordered were badly wrapped and the sour cream and beef were smeared and stuck to the wrapper. It was gross. This is the Taco Bell in Euclid Ave and Rt.91 in Willoughby,OH. Where the portions shrink, ingredients are barely there but you pay more for crap service and food. I hope others have better service there but I wouldn't recommend this place. I'm glad I had a gift card and I technically didn't waste money out of my pocket. Awful, awful service and food.

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