Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
2.6
73 reviews
5 stars
22
4 stars
4
3 stars
6
2 stars
6
1 star
35
JR
jacklin Rodriguez
4 days ago
1.0
My order was completely wrong. I paid for beef Barbados, brown rice, black beans... got chicken that is cheaper than what I paid for, white rice and pinto beans. The person at the window was not pleasant either, just opened window looked at me with a frown, no hello or anything then hands me the food.
NB
Naomi Blankenship
May 13, 2026
5.0
Arrr, Chipotle be a mighty fine galley where a pirate can build a feast fit for a captain! The burritos be stuffed tighter than a treasure chest, and the bowls be packed with fresh flavors strong enough to wake the whole crew. But what truly made this visit legendary be the crew themselves—these workers were the fastest I’ve ever seen, movin’ with the speed of a ship catchin’ full wind. Yer order be crafted quick, clean, and still perfect, like seasoned sailors who know their craft by heart.
Five parrots out of five! 🦜🦜🦜🦜🦜 — From the strangest reviewer in the seas, sailin’ off impressed by lightning-fast burrito builders!
CJ
COACH JAY-B
May 11, 2026
1.0
HORRIBLE CUSTOMER SERVICE
VERY SLOW SERVICE
UNDER STAFFED
PRO MANAGEMENT
WILL NEVER GO TO LOCATION AGAIN VERY DIRTY
JH
jasmine hogue
May 4, 2026
1.0
If I could give them a zero I would! The women there have the nastiest attitudes! The guy that worked there walked outside! There was a long line plenty of workers but none was helping the customers! One was wiping down as if they were closed already and the other four was just standing there. I walked out after I asked one of the workers was she taking orders and she said I’m washing my hands. With the nastiest attitude. But what about the other three workers doing absolutely nothing? I work in the restaurant industry and there’s no way my job or any place I would spend my money at would have customer service like this! This place was Very unwelcoming, uninviting, hostile, cold, distant, unpleasant, unappealing do not spend your money here.
TJ
Tierra Jones-Benning
Apr 19, 2026
1.0
If I could give this location -5 stars I absolutely would ! The staff here as of April 19th @2:30 pm was absolutely unacceptable and unprofessional. 1 of the check out clerks refused to finish my order she started and proceeded to eat ice from a cup while checking me out. Dirty condiment counter and disrespectful service overall . There was only 1 gentleman who was helpful with building an order. A terrible reflection of Chipotle’s franchise.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Willoughby Hills serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill in Willoughby Hills?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Willoughby Hills?
It is located at 28151 Chardon RD, Willoughby Hills, OH 44092, USA.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle in Willoughby Hills have any loyalty or rewards programs?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in Willoughby Hills?
You can call them at +1 440-710-3403 for any inquiries.
Are there any nearby car dealerships close to Chipotle in Willoughby Hills?
Yes, EastSide Mazda Volkswagen, Ken Ganley Volkswagen Willoughby Hills, Lot life w/ Ceidy, and Eastside Volkswagen are all nearby car dealerships you can visit when you come to Chipotle.
What dining options are available near Chipotle in Willoughby Hills?
Nearby dining options include Kim's Wings for American-style chicken, China King for Chinese cuisine, Mama Lauro's Pizza, Subway for sandwiches, and Bakers Square for American food.
Are there any entertainment or nightlife spots near Chipotle Willoughby Hills?
Yes, you can visit Nationalities Lounge, a casino and American restaurant, The Madison Ultrabar., and Buckeye Charity Poker for entertainment after your meal.
Is there a bank or ATM service near Chipotle for convenient transactions?
Yes, there are banks nearby including Huntington National Bank, PNC Bank, and a LibertyX Bitcoin ATM for currency exchange and financial services.
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