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Chipotle Mexican Grill

2.7
(95 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
28151 Chardon Rd, Willoughby Hills, OH
44092, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 28151 Chardon Rd in Willoughby Hills, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.7
95 reviews
5 stars
30
4 stars
5
3 stars
7
2 stars
8
1 star
45
  • EJ
    E J
    1 day ago
    3.0
    Don't don't me wrong, great staff. But how are you out of steak by 4pm all the time
  • LW
    Lydia Ward
    5 days ago
    5.0
    The food was great. Location is convenient and the service was fantastic.
  • DM
    Dibby Music
    Oct 8, 2026
    1.0
    Ordered a quesadilla. They didn’t have meat nor cheese. You might as well close at that point
  • LG
    Larry Greer
    Sep 21, 2026
    1.0
    I was in line with no one in front of me and everyone was just walking around talking for 10 minutes before someone served me. The server had a bad attitude and didn't greet me hello how can I help you. The staff was extremely nonchalant as if they didn't care. The food counter was not clean, kitchen was not clean, they put my food in the bag and then put any condiments, forks ect. There was no condiments at the condiment station. Trash all over the parking lot. Not going back until they get new management and staff.
  • MF
    Marcos Ferreira
    Sep 18, 2026
    1.0
    Lazy and unwelcoming staff. They NEVER have protein options ready on the spot. Lazy?!? Yes, FREAKING lazy employees. The manager is the only one who seems even slightly interested in getting the job done. I have never experienced such horrible customer service e, they can’t properly communicate and when they do they are extremely RUDE, I understand it’s not easy but if you’re so unhappy get you another job. How and why does it take y’all SOOOOO long to have things ready? Placing food into a bowl is not rocket science. Please hire people who actually WANT to do their jobs.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Willoughby Hills serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Willoughby Hills?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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