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Charleys Cheesesteaks

4.3
(1,146 reviews)

Business Details

3849 E. Broad St., Whitehall, OH
43213, United States
(614) 956-0608
https://order.charleys.com/menu/town-country/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3849 E. Broad St., Whitehall, OH
43213, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 100 items

Explore offerings from Charleys Cheesesteaks on 3849 E. Broad St. in Whitehall, with popular limited time only, specials & offers, cheesesteaks, and protein box available at this location.

Menu

100 items

Reviews

4.3
1,146 reviews
5 stars
755
4 stars
197
3 stars
81
2 stars
35
1 star
78
  • CW
    CJ Wolf
    Aug 24, 2026
    5.0
    Friendly
  • PD
    Pat Deering
    Aug 18, 2026
    1.0
    Skimpflation and shrinkflation all in one. $30 for one large chicken philly, one regular chicken philly, and a chocolate shake. Not much chicken on either sandwich. Two tiny slices of tomato on the large. Literally one piece of green pepper. Hardly any mushrooms. Both sandwiches were mostly cheese whiz and iceberg lettuce. Bummer. Been awhile since I had been to Charley's and used to remember it being pretty good and a decent deal.
  • MM
    Mari
    Aug 16, 2026
    5.0
    The food is delicious and always hot. I never eat a whole sandwich so I save it for the next day. Reheated in the air fryer and it was delicious the next day.
  • BG
    Briana Greenwood
    Aug 15, 2026
    1.0
    I walked into this location around 4:30 pm. There was no air conditioning and it was muggy. Wasnt greeted at all but took my time to look at the menu. Everyone behind the counter stared at me. The person who eventually took my order waited at least 5 minutes before asking me what I wanted. Nobody was friendly and they continued to stare at me while paying for my order and stepping aside. The whole kitchen. The vibes at this location are bizarre. The meat on my sons food was sparse. Probably wont be returning. Not sure whats going on but please train your employees on social skills. Walking into a small restaurant and being treated like a freakshow was discomforting.
  • TT
    T T
    May 31, 2026
    1.0
    I had a very disappointing experience at O'Charley's on East Broad Street. After placing my order, I waited an excessive amount of time for my food. When it became clear that the delay was unreasonable, I politely requested a refund rather than continuing to wait. Instead of processing a refund, staff attempted to provide me with a duplicate receipt as compensation for the approximately $30 I had spent. When I continued requesting a proper resolution, the situation escalated unnecessarily. Rather than contacting management or taking steps to address my concerns, I was threatened with police involvement. When officers arrived, the focus shifted away from resolving the customer service issue and toward having me trespassed from the property. At no point did I feel that my concerns as a paying customer were taken seriously. What should have been a simple refund request turned into an uncomfortable and frustrating experience. I also left with the impression that I was treated differently than other customers, which raised concerns for me about fairness and inclusivity. While I cannot speak to anyone's intentions, the overall experience left me feeling unwelcome and disrespected. Customer service is often measured by how businesses handle problems, not just when things go smoothly. Unfortunately, this situation was handled poorly from start to finish. I hope management reviews its policies regarding refunds, customer complaints, and conflict resolution to ensure future customers are treated with professionalism and respect.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks in Town & Country?

Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.

Is delivery available from Charleys Cheesesteaks?

Delivery service is not available, as delivery hours are closed every day of the week.

Brand Certified Facts from Charleys Cheesesteaks

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Certified August 30, 2026Yext Knowledge Graph
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