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Charleys Cheesesteaks

4.3
(1,132 reviews)

Business Details

3849 E. Broad St., Whitehall, OH
43213, United States
(614) 956-0608
https://order.charleys.com/menu/town-country/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3849 E. Broad St., Whitehall, OH
43213, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 89 items

Explore offerings from Charleys Cheesesteaks on 3849 E. Broad St. in Whitehall, with popular limited time only, specials & offers, cheesesteaks, and protein box available at this location.

Menu

89 items

Reviews

4.3
1,132 reviews
5 stars
744
4 stars
197
3 stars
80
2 stars
35
1 star
76
  • RM
    Rico Moore
    Jun 6, 2026
    2.0
    Got the chicken Philly combo, except numbness that took my order didn't add my drink. He thinks that I said that I didn't want a drink....WRONG!!! THEN tried to charge me for a drink. Need to listen to your customers
  • TT
    T T
    May 31, 2026
    1.0
    I had a very disappointing experience at O'Charley's on East Broad Street. After placing my order, I waited an excessive amount of time for my food. When it became clear that the delay was unreasonable, I politely requested a refund rather than continuing to wait. Instead of processing a refund, staff attempted to provide me with a duplicate receipt as compensation for the approximately $30 I had spent. When I continued requesting a proper resolution, the situation escalated unnecessarily. Rather than contacting management or taking steps to address my concerns, I was threatened with police involvement. When officers arrived, the focus shifted away from resolving the customer service issue and toward having me trespassed from the property. At no point did I feel that my concerns as a paying customer were taken seriously. What should have been a simple refund request turned into an uncomfortable and frustrating experience. I also left with the impression that I was treated differently than other customers, which raised concerns for me about fairness and inclusivity. While I cannot speak to anyone's intentions, the overall experience left me feeling unwelcome and disrespected. Customer service is often measured by how businesses handle problems, not just when things go smoothly. Unfortunately, this situation was handled poorly from start to finish. I hope management reviews its policies regarding refunds, customer complaints, and conflict resolution to ensure future customers are treated with professionalism and respect.
  • CW
    Cheri WasMe
    Apr 19, 2026
    1.0
    Used to be good, they recently changed their cheese for the subs. Now it's not very good. Instead of cheese pull you get cheese clumps of nastiness 😭 so sad
  • MG
    Michelle Genekdg
    Apr 15, 2026
    1.0
    This is the last time i will be eating at this place. Everytime i go there they forget to put something in the bag.
  • SI
    Stafford k. Lipscomb II
    Apr 1, 2026
    4.0
    Tried it, loved it told everybody it's bussin in there!

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks in Town & Country?

Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.

Is delivery available from Charleys Cheesesteaks?

Delivery service is not available, as delivery hours are closed every day of the week.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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