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Chick-fil-A

4.0
(184 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Westerville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
680 Polaris Parkway, Westerville, OH
43082, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 680 Polaris Parkway in Westerville, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.0
184 reviews
5 stars
118
4 stars
16
3 stars
16
2 stars
8
1 star
26
  • MT
    Mike T.
    4 days ago
    2.0
    Possibly the slowest fast food line I've ever been in. Only 3 cars in mobile drive thru, yet 6 cars went through regular line before us three cars got ours. People are moving soooo slow as if they are wearing bricks as shoes,
  • JW
    Joe Walton
    5 days ago
    5.0
    Came here during lunch hour and between the drive thru and mobile thru there were over 20 cars in line. But i got in and out within five minutes. Amazing efficient service from the employees there.
  • MT
    Mike Thompson
    Jul 3, 2026
    1.0
    The customer service culture that chick-fil-a is famous for, is evidently not being taught here. I'm an UberEats driver and just waited at this location for nearly 10 minutes for an order and not one worker there acknowledged me. At least 4 looked right me and didn't bother acknowledging me whatsoever. One of those 4 was texting on his phone. I canceled the delivery. Thanks for wasting my time and money.
  • RA
    Robbie Allen
    Jun 27, 2026
    1.0
    I ordered on line and when I went in my name was on the "ready" to go tag on the TV. I asked the attendant if I can get my order as she stated they are working on it. Keep in mind I spent $24 for this order. 15 minutes later I flagged the so called clueless manager who went behind the counter and found my order completed and cold that was done 5 minutes before I got there. This clueless person stated the reason I did not get my food 20 minutes after I arrived was I was standing in the order line instead on the wait for pick up line. I stood in the pick up line for 15 minutes by myself with the attendant acknowledging my presence but on her cell phone texting people at the register. There was NO ONE ELSE IN LINE. The attendant was on her cell phone the whole time. The manager did not even ask to redo my order. I observed the bag of food behind the counter and asked her if that was my order. She said no. I called corporate to discuss this 2 days ago and no call back. My orders have been screwed up at least 2 other times. There are better places to eat. Ownership shows no urgency either. They lost 75 to 100 a month in income from me. OWNERS READ YOUR COMMENTS YOU GOT SOME SPECFIC ISSUES OR DO YOU READ THESE? You should be embarrassed on how people represent your brand.
  • KM
    Kaci May
    Jun 16, 2026
    2.0
    kinda upset with this location. i try my best to get chick-fil-a once a week. i always go to this location, normally fast and great service so i love going. lately ( the last 3 times i went) they have messed up something in my order. 3 weeks ago i ordered a #1 regular add colby jack cheese. i didn't get my cheese which i was upset about when i got to work. then last week i ordered my food and got a diet coke no ice when i got it it had ice, not a big deal but then this week i go and order and they forgot my medium fry. i went through the drive through to get my food and had to go in to get it! they offered me a free dessert but i already paid for dessert so that was no help. some of these are not a big deal, but it's the concept of everytime somethings been wrong. check your bag and make sure you get everything you ordered!!!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified July 05, 2026Yext Knowledge Graph
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