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Brand Certified

Arby's

4.1
(518 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
5711 Maxtown Rd, Westerville, OH
43082-8683, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.1
518 reviews
5 stars
272
4 stars
128
3 stars
63
2 stars
18
1 star
37
  • LH
    Lexie Hills
    Sep 20, 2026
    1.0
    Walked in to grab some food. The place was totally dead. I stood right by the register for a few minutes waiting for someone to come out of the kitchen, but nobody ever showed up. Then I look over and see a worker (nametag said Bray) just sitting in a booth on his phone. He looked up, literally made direct eye contact with me, and then just looked right back down at his screen. Didn't say a word or go get someone from the back to take my order. I just turned around and left. Go somewhere else if you actually want food on your lunch break.
  • NH
    Nina Hines
    Aug 8, 2026
    5.0
    Very clean, exceptionally hospitable staff, Food as ordered. It’s been a long time that I have had fast food and been asked how everything was and if we needed anything. Kudos
  • JB
    Joy B
    Jul 26, 2026
    1.0
    Was not charged correctly after confusion with a coupon. Apparently when changing order to a combo, it was put in with a small drink, which doesn't come with a combo. When I went to the counter to ask for verification, the front person had to call for another person. When he came to register he tried to say I can't get a small drink with combo. I told him I didn't specify what size drink as I don't know what size comes in combo. Was then told he didn't have time for this because he really needed to be making sandwiches and I was only talking like $.50. Asked me what I wanted, and I told him I wanted verification as to my total. My math indicated I was overcharged more like $2.00. I took my receipt and left. Won't be back if their front line can't work the register and know their menu line.
  • JJ
    Jessica
    Jul 15, 2026
    1.0
    I haven’t tried the food yet. I went thru the drive thru and they told me to pull up. I waited 10 min and they didn’t give me the cheese sticks I ordered (only ordered 3 things). I went inside and the manager asked me if I wanted a large for my trouble and I said sure. While he was getting it I said “I don’t mind waiting, but if you have me wait that long at least make my order correct” he said you sure you want 6 cheese sticks or you want 4? I said it doesn’t matter. He told the cook to give me 4. As I was walking out he said watch how you talk. Really???
  • JJ
    Jim Turner Jr
    Jun 18, 2026
    5.0
    Food is great but takes a while sometimes.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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