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Brand Certified

Arby's

4.1
(515 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
5711 Maxtown Rd, Westerville, OH
43082, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.1
515 reviews
5 stars
273
4 stars
127
3 stars
61
2 stars
18
1 star
36
  • NH
    Nina Hines
    Aug 8, 2026
    5.0
    Very clean, exceptionally hospitable staff, Food as ordered. It’s been a long time that I have had fast food and been asked how everything was and if we needed anything. Kudos
  • JB
    Joy B
    Jul 26, 2026
    1.0
    Was not charged correctly after confusion with a coupon. Apparently when changing order to a combo, it was put in with a small drink, which doesn't come with a combo. When I went to the counter to ask for verification, the front person had to call for another person. When he came to register he tried to say I can't get a small drink with combo. I told him I didn't specify what size drink as I don't know what size comes in combo. Was then told he didn't have time for this because he really needed to be making sandwiches and I was only talking like $.50. Asked me what I wanted, and I told him I wanted verification as to my total. My math indicated I was overcharged more like $2.00. I took my receipt and left. Won't be back if their front line can't work the register and know their menu line.
  • JJ
    Jessica
    Jul 15, 2026
    1.0
    I haven’t tried the food yet. I went thru the drive thru and they told me to pull up. I waited 10 min and they didn’t give me the cheese sticks I ordered (only ordered 3 things). I went inside and the manager asked me if I wanted a large for my trouble and I said sure. While he was getting it I said “I don’t mind waiting, but if you have me wait that long at least make my order correct” he said you sure you want 6 cheese sticks or you want 4? I said it doesn’t matter. He told the cook to give me 4. As I was walking out he said watch how you talk. Really???
  • JJ
    Jim Turner Jr
    Jun 18, 2026
    5.0
    Food is great but takes a while sometimes.
  • EA
    Ed Addison
    Jun 7, 2026
    1.0
    How does a roast beef restaurant run out of beef? Window, asked me to park, they'd bring the food right out. 15 minutes later I went inside. Manager says "sorry, we ran out of sliced beef". You couldn't tell me that at the window? Arby's going the way of Wendy's. Cut the number of staff, raise the prices, and pray you can stay in business. I'll give them 18 months till they start closing up stores. They won't have to worry about me as a customer.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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