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Subway

2.7
(176 reviews)

Business Details

(513) 779-7730
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Chester Subway® Restaurant at 7132 Cincinnati Dayton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7132 Cincinnati Dayton Rd, West Chester, OH
45069, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 151 items

Explore offerings from Subway on 7132 Cincinnati Dayton Rd in West Chester, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 27111-0 Menu en-US

151 items

Reviews

2.7
176 reviews
5 stars
45
4 stars
22
3 stars
18
2 stars
10
1 star
81
  • MM
    Mia
    1 day ago
    1.0
    I had an extremely disappointing experience at Subway today. Both of my subs were made incorrectly. One had lettuce added even though I did not order it, and the other contained ingredients that were not part of my order. I called the store to report the issue, and the employee on the phone told me to bring the food back. When I returned to the store, the employee working there indicated that she was going to eat the food. When I asked her about it, she pointed to her stomach. I also was not given my receipt back. The fact that my order was wrong in the first place was frustrating enough, but the way the situation was handled when I returned to the store made the experience even worse. I contacted the store because I wanted the mistake corrected, and I left feeling extremely dissatisfied with the customer service I received. This experience was unacceptable, and I hope management addresses both the order accuracy and the way customer complaints are handled. I would not want other customers to have the same experience I had today.
  • JM
    Joe Morrow
    Sep 27, 2026
    1.0
    This subway really shorts you on the meat compared to the other 4 subways I’ve went to recently. No wonder why they have no customers.
  • CL
    Connie Lynch
    Sep 1, 2026
    2.0
    Worst Subway subs we have ever purchased.
  • EL
    Elijah Laine
    Aug 17, 2026
    1.0
    Went in there today she is really pushing and yelling at you what do you want extremely rude and has no public bathroom if you try to use it she says you can't use it if you don't order anything I highly don't recommend going here she will treat you bad and I am definitely not going back here ever again
  • MP
    Michelle Powell
    Aug 17, 2026
    1.0
    If I could leave a zero review I definitely would. I normally don’t like leaving negative reviews, but this has been going on for months now, and I feel like something needs to be said. Every time we have had an interaction with this employee, she has been extremely rude, disrespectful, and pushy. This is not just a one-time misunderstanding or a bad day—it has happened repeatedly. We were not trying to use the restroom. We were simply coming into Subway because we were getting ready to order food. I completely understand that the restroom is not available to the public, and we have no problem respecting that rule. There is a sign posted, and again, we were not even trying to use the bathroom. That was never the issue. The issue is the way we have repeatedly been spoken to and treated. There is a respectful way to explain a store policy, and there is an unnecessary way to treat customers. We should be able to walk into a restaurant to order food without being met with an attitude or feeling like we are doing something wrong. This employee works in the mornings and into part of the evening, so unfortunately, this has happened more than once. After dealing with this for months, it has become very frustrating and disappointing. We are paying customers, and we simply expect basic courtesy and respect. I really hope management looks into this situation because this kind of customer service can make people not want to return. Policies are policies, and we respect them, but employees should still be able to communicate those policies professionally and respectfully.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in West Chester?

The Subway restaurant is located at 7132 Cincinnati Dayton Rd, Suite 700, Butler, West Chester, OH 45069.

What are the operating hours of Subway at 7132 Cincinnati Dayton Rd?

Subway is open every day from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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Certified October 11, 2026Yext Knowledge Graph
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