Since 1991, the unrelenting pursuit to serve an exceptional cup of coffee and educate our customers and partners to do better has been our mission at Crimson Cup Coffee. We are your local coffee shop in West Chester, OH, with a commitment to be at the forefront of the coffee industry, traveling to remote growing regions to personally select the finest grades of Arabica coffee beans. With our cool and interesting flavors, we're proud to have been voted as Columbus' Top Pick Coffee Shop for three straight years and to have won numerous national competitions. Every batch of our coffee is thoughtfully crafted to not only taste good but also inspire good. Stop by today and sample the rich, tasty goodness you've been missing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.