Chipotle Mexican Grill

Reviews

• JS

  June Simmons

  5 days ago
  2.0
  I rarely write unfavorable reviews, but my experience today was so disappointing. Started off well as I ordered a bowl but they rushed me through the condiment section and put the lid on (after I was informed that there was no lettuce. Are you kidding me! Kroger is 5 minutes away.) I asked for a little extra cheese and the look I got was killer. As she struggled to take the top back off, I said just forget it. She opened it and put more cheese on, and I moved to payment. I ordered something for someone else and both items were put in a bag. No napkins. I guess I had to get those myself. I got in my car to take it home, and when I picked the bag up (not 5 minutes from leaving the store, the bottom of the bag broke, and the bowl spilled all over the seat. If you go there, be sure to get your supplies (napkins, etc yourself) and hold the bag from the bottom.
• TC

  Tiffany Carroll

  May 8, 2026
  1.0
  Last few times I've ordered from here, and used the takeout or drive thru, they have messed up my order or forgotten things. First time I paid for steak tacos and they gave me some spicy chicken and forgot other toppings. I've had to report missing items and incorrect order so many times, the website no longer allows me to be compensated, most likely thinking I'm abusing the system, when they keep messing my order up. I now avoid this location and drive 15 min out of my way to go to a better Chipotle.
• JL

  James Logan

  May 8, 2026
  2.0
  I’m probably the chipotle honey chicken biggest fan. The recipe at this location was not right. There is pretty much no sweetness to the chicken and it tasted way spicier than it was supposed to be. Almost as if they accidentally put in the red hot sauce. Didn’t necessarily taste bad it just wasn’t that experience that I paid for. The tomatoes and the pico were weirdly on the crunchy side I almost thought it was chicken gristle. I hate to be this nitpicking, but over the past two years this has been my repeated experience from this location, a little bit subpar, and a little bit old tasting
• AE

  Abd Errahim

  May 7, 2026
  1.0
  Don t order online from this location. Guys at window are the worst employees i ve ever seen in a restaurant. Always something missing or wrong. They won t even put forks and napkins.
• TM

  Taylor Morgan

  May 5, 2026
  1.0
  If you use the drive up mobile order window they will give you so much less food.

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