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Chick-fil-A

4.5
(1,481 reviews)

Business Details

7602 Trailside Dr, West Chester, OH
45069, United States
(513) 777-0200

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your West Chester Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
7602 Trailside Dr, West Chester, OH
45069, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 7602 Trailside Dr in West Chester, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
1,481 reviews
5 stars
1,112
4 stars
206
3 stars
76
2 stars
21
1 star
66
  • CG
    Chase Guggenheim
    Sep 26, 2026
    5.0
    Fast and food was fresh.
  • WJ
    wayne johnson
    Sep 24, 2026
    5.0
    Great food, outstanding service.
  • LH
    Ladell Hayes
    Sep 7, 2026
    5.0
    Came for quick bite ..got a meal with a drink less then ten dollars a win for me
  • BC
    Brian Chalk
    Aug 25, 2026
    2.0
    I have never spit out Chick-fil-A for tasting bad until now. twice now I have had terrible quality food at this location. The chicken was not fresh and barely cooked to the point of not crunching and the bun was clearly stale. Truly disappointing but I will not be returning to this location.
  • LL
    Lance Leicht
    Aug 21, 2026
    2.0
    I am a huge fan of Chick-Fil-A and the food and service at the restaurants, but unfortunately, this was probably the worst visit I have ever had at a Chick-Fil-A. The food overall was very tasty, as it always is, but my waffle fries were cold, they were in pieces and I simply wanted new fries that were not in piece were whole, as they should be, and fresh. However, when I went to the manager, Maddie, she had an attitude and we got into a verbal disagreement and REFUSED to fix the issue, or make it right for me, so a wonderful gentleman by the name of Patrick made it right for me and had to give me a coupon to make up for the managers incompetence and disrespect. He has been in customer service much longer than me and he made sure to make it right for me. It is really a shame that a manager at a CHRISTIAN ran franchise organization engages in fights with customers over something as petty as a container of fries. That is what, a $3 issue? And she only gave me a small, instead of a medium, due the fact that I already ate just a few fries out of the container that I took back? I mean, I had to taste if the fries were any good and they were not, but yet she holds that against me, and that was ridiculous in itself. That is egregious and preposterous. What she did was unethical and nearly caused a hostile environment. I realize that everyone has their bad days, but even then, this is just very unacceptable and wrong what her actions were. She should be reprimanded for her refusal to properly solve an issue with a customer and for arguing with me as a valuable customer to Chick-Fil-A's business. If the altercation would have escalated, I would have definitely went to the corporate office and I still might. What Maddie displayed was very unprofessional and inappropriate behavior for ANY position as a customer service associate for Chick-Fil-A, or any business that deals with customers. In my opinion, she is not mature enough for that position and needs to be disciplined. I may, or may not come back to this location, unless changes are made managerial wise. Do better Chick-Fil-A.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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