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Five Guys

4.2
(1380 reviews)

Business Details

(216) 360-8888
https://restaurants.fiveguys.com/4025-richmond-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4025 Richmond Road in Warrensville Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4025 Richmond Road, Warrensville Heights, OH
44122, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Reviews

4.2
1,380 reviews
5 stars
767
4 stars
366
3 stars
104
2 stars
52
1 star
91
  • EK
    Emily Keen
    May 2, 2026
    5.0
    We have been to this location many times but today was different. We had excellent food and service, as usual, but we were approached by someone who was asking for money while eating lunch. This guy became very aggressive once we said no and even cursing at my husband. He went to another table, which had a couple of employees at it. They talked to him but he came back and kept yelling at my husband. The employee walked him out and then came and apologized to us. I cannot speak highly enough about those employees that jumped into action. Thank you 5 Guys!
  • DD
    Desmond Dunning
    Apr 20, 2026
    5.0
    Excellent customer service!
  • RH
    Rodney Holloway
    Apr 15, 2026
    5.0
    They took good care of us in a timely manner. Food was good👍🏽
  • SB
    Severn Bannow
    Mar 28, 2026
    1.0
    Love five guys but something is repeatedly wrong at this location. Please cook your burgers all the way through. Pink in a fast food burger is a safety issue. Your fries are also coming out soggy with grease and undercooked. The upside of this was no on cared they we weren't given enough. Back in the fall things were good but we have now had repeated bad experiences. Shakes were still fine at least.
  • CC
    Coop C.
    Mar 28, 2026
    1.0
    When i finally got mt burgers they were cold i watched them sit for 30 min i showed worker my order and name on app but i guess he couldn't read my name is simple after i complained 3 times a manager or team leader cam over read my name on my order and said oh h e didnt read your name correctly smdh no courtesy drink or nothing i wont be coming back five guys is to pricey to be getting cold food

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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