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McDonald's

3.4
(1,645 reviews)

Business Details

920 High St, Wadsworth, OH
44281, United States
(330) 336-8100
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
920 High St, Wadsworth, OH
44281, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 920 High St in Wadsworth, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,645 reviews
5 stars
585
4 stars
311
3 stars
310
2 stars
137
1 star
302
  • TR
    Tyler Ratliff
    6 days ago
    1.0
    the lost terrible experience I've ever had anywhere. Spent 20 minutes in the drive thru lane and 30 in Pickup spot #1. 3 times an employee came out to ask me what I had. I simply said take this receipt and check it's right. No reason anyone should have to spent a half hour as other cars just keep coming and going. get it together
  • FB
    Frank Blinco
    Oct 31, 2026
    1.0
    Ordered through the mobile app entered the parking lot number in the app and it said my food would be ready in a moment. I waited 20 minutes, saw 2 other cars pull up in numbers next to me and they brought their food out. While I sat there . I went inside to see what heck was going on. And they said, oh, I'm sorry, we missed that there's no sense of missing that. When there were 2 other orders that came out to the curbside. After we pulled in, this place is useless for any mobile app. warning!!!!
  • AA
    Anna
    Oct 25, 2026
    2.0
    Hi can I speak to a manager and I'd also like to talk to corporate. I was in here the other day and I did a mobile order for 1 large frappe. I waited over an hour, and the lady I talked to at the counter gave me attitude and told me I have to wait with everyone else. Which I did but waiting an hour for one single drink is outrageous. I would like a refund for my order because I used points for the drink and you guys wasted my time.
  • AR
    Adrian Rogers
    Oct 16, 2026
    3.0
    They didn't have self serve soda fountains and some have people at the cash register if you need a refill or napkins, or catsup. There is some beeping coming from the kitchen that no employee can hear.
  • AK
    Allison Kisilewicz
    Oct 11, 2026
    1.0
    If I could give this McDonald’s zero stars, I absolutely would. Waiting 20 minutes for a small order at a FAST-FOOD restaurant is ridiculous enough, but the excuse we were given made the entire situation even more absurd. Apparently, our order was pushed to the side because a large sweet tea order came in. Excuse me? Since when does one order justify neglecting everyone else’s food? If your staff can’t handle making sweet tea and preparing other orders at the same time, there is a serious problem with how this place is being run. And somehow, it got even better. After waiting 20 minutes, I was asked what I had ordered. Seriously? Your employees are working with an order system for a reason. My order should still have been on the screen. I didn’t receive my food, so why am I being asked to explain what your own employees failed to keep track of? What was even more embarrassing was watching what appeared to be two members of management stand by while customers piled up, complaints continued, and absolutely nothing seemed to improve. One of them had an attitude that was completely unacceptable—not just toward us, but toward practically every customer who dared to ask where their food was. Imagine having a job that involves customer service and acting inconvenienced when customers expect the bare minimum. Let’s remember where we are: McDonald’s. FAST FOOD. Nobody is expecting fine dining or a five-star culinary experience. We are expecting to order food, pay for it, and actually receive it within a reasonable amount of time. Apparently, even that is asking too much at this location. The lack of urgency, organization, accountability, and basic customer service was honestly impressive in the worst possible way. Management seemed completely unequipped to handle a busy restaurant, and the employees appeared to have no understanding of what the word timely means. If management cannot manage a line of customers, keep track of orders, or address complaints without an attitude, perhaps they need to reconsider whether they are suited for their positions. This was not fast food. It was slow service, excuses, and attitude served with a side of incompetence. I would understand a delay if the staff were clearly making an effort and treating customers respectfully. Instead, we got to watch a team struggle with the most basic expectations of their jobs while management seemingly contributed nothing to resolving the situation. There are plenty of places to spend your money. A restaurant that makes customers wait 20 minutes for a small order, loses track of that order, and then treats customers like an inconvenience does not deserve repeat business. Management needs to get its act together, because this level of service is embarrassing.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Wadsworth, OH?

McDonald's in Wadsworth, OH operates daily from 5:30 AM to 11:00 PM, except on Friday and Saturday when it opens from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:30 AM to 11:00 PM, Friday and Saturday from 5:30 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

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