Crimson Cup Coffee House in Upper Arlington is an award-winning independent specialty coffee shop on Lane Avenue in the heart of Tri-Village, just minutes from Ohio State University. We feature a one-of-a-kind brew bar with single-origin craft coffees brewed by the cup, nitro cold brew on tap, and seasonally inspired espresso drinks, iced beverages, and loose-leaf teas. Skip the drive — enjoy indoor and outdoor seating with free Wi-Fi for a full sit-down specialty coffee experience. Voted #1 coffee shop in Columbus by Columbus Underground, 2025. Download our app for easy mobile ordering and exclusive deals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.