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McDonald's

3.2
(2,188 reviews)

Business Details

(216) 320-9623
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2224 Warrensville Center Rd, University Heights, OH
44118, United States

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 12:00 AM
Thursday6:00 AM - 12:00 AM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2224 Warrensville Center Rd in University Heights, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,188 reviews
5 stars
625
4 stars
431
3 stars
394
2 stars
226
1 star
512
  • DF
    Dream Finishllc
    2 days ago
    3.0
    Great employees ! No salt on my fries I was salty
  • TJ
    Tanja Johnson
    6 days ago
    1.0
    It sslapped together grease just dripping out all over they need more ppl working they slow and they dont care they can be rude as well
  • BH
    Brandon Holmes
    Sep 8, 2026
    1.0
    Dear McDonald’s Customer Care, I am writing to formally complain about my experience at a McDonald’s restaurant on Labor Day. I placed a mobile order that included a McChicken, McDouble, spicy chicken wrap, and a free fry. I specifically requested that my McChicken be cooked to order. When I raised concerns about my order and requested refunds for the items I was dissatisfied with, the initial employee I spoke with became argumentative and displayed what I felt was an unnecessary attitude toward me. A shift supervisor subsequently assisted me and was respectful and professional. However, the situation escalated when a woman who identified herself as the General Manager became involved. She told me that she would issue my refund and that I should “take my business elsewhere.” I found this response disrespectful and inappropriate, particularly when I was simply attempting to address concerns about my order. What concerned me even more was that when I stated that I felt her behavior was inappropriate and that I wanted to document or record the interaction, she threatened to call the police. I had not threatened her or anyone else, and I was attempting to document what I believed was unprofessional treatment of me as a customer. As a Black customer, being confronted in this manner and having the police invoked during a customer-service dispute was particularly troubling to me. I am not making a definitive accusation regarding her motives, but I believe the circumstances warrant an investigation into whether I was treated appropriately and consistently with McDonald’s standards for customer service and respect. I am requesting that McDonald’s: - Investigate the conduct of the General Manager and the employees involved. - Review any available restaurant surveillance footage and transaction records from that date. - Determine whether the manager followed McDonald’s policies for handling customer complaints and refunds. - Determine whether threatening to involve police under these circumstances was appropriate. - Review whether I was treated differently or inappropriately based on the circumstances of the interaction. - Provide me with a response explaining the outcome of the investigation and any appropriate corrective action. I understand that employees and managers have the right to maintain order and protect the restaurant. However, customers should still be treated respectfully and professionally when raising legitimate concerns. I am asking McDonald’s corporate management to take this complaint seriously and investigate the conduct of the General Manager rather than simply dismissing this as a disagreement between a customer and an employee. Thank you for your attention. I look forward to receiving a response regarding this matter.
  • RI
    Robert Ipsaul
    Aug 19, 2026
    1.0
    Didn't go must have drove past. McDonalds is the kind of place where they sell rattlesnakes, French fries up your nose hot dogs between your toes. Last time I was there they fried my underwear but I don't care because I have another pair.
  • CJ
    Collette Johns
    Aug 18, 2026
    2.0
    Slow service. Food was dry

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2224 Warrensville Center Rd, University Heights?

McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).

When is the drive-thru open at this McDonald's location?

The drive-thru is open every day from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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