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McDonald's

3.2
(1,559 reviews)

Business Details

831 W Alexis Rd, Toledo, OH
43612, United States
(419) 476-5174
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
831 W Alexis Rd, Toledo, OH
43612, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 831 W Alexis Rd in Toledo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,559 reviews
5 stars
447
4 stars
284
3 stars
295
2 stars
153
1 star
380
  • WS
    William Sedlock
    Aug 24, 2026
    1.0
    Went through drive-thru ordered a Big Mac and two double fish fillet sandwiches what I got was a disassembled sandwich with three pieces of meat three pieces of cheese and a Big Mac Center bun just laying in there with Big Mac sauce where it shouldn't be then two disassembled fish sandwiches with a hot fish fillet and a cold fish fillet for each sandwich why is this allowed to happen at this store disassembling food to make what they need going out the window
  • JS
    Jayla Sullivan
    Aug 22, 2026
    3.0
    Cannot follow directions. Whether it be drive thru, curbside, or mobile order. I have consistently paid money for extras, and why bother if I’m not going to receive them? At this point this store just plays with people money. The day shift is the only tolerable and customer friendly shift. They put napkins in the bag, ask if the customer needs anything else, and even tells customers about estimated wait times. I understand the night shift is frustrated and maybe understaffed…however when I pulled up to the McDonalds only 20-30 mins ago…there was no cars. Which makes me question what is holding them up? This location isn’t horrible, but having a customer pay for something and not receive it? That’s what I can’t understand. I’m only going to be walking in and placing orders for now on.
  • MH
    Michael Hough
    Aug 21, 2026
    3.0
    Yall ever had fries with literally 0 salt and 3/4 of a medium drink handed to ya?
  • SS
    Shawn
    Aug 12, 2026
    1.0
    Ordered a Happy Meal from the kiosk inside around 5:30 pm. Asked for no mustard on the hamburger but otherwise everything else on the kept on it. I saw the receipt and it specifically said "no mustard." I should have checked before we drove away, but the hamburger not only had mustard on it, it didn't have ketchup, onions or pickles. The Happy Meal also didn't come with the toy! It wasn't even that busy. I grew up working at McDonald's and the job isn't that hard. The lack of care and service is just crazy.
  • LP
    Lanzio Palombo
    Jul 17, 2026
    1.0
    I have now 3 times placed a mobile, driven to the store, and then been told the system is down or updating and they cannot fulfill the order. Honestly, at this point I do not even believe that is necessarily what is happening. This morning all I had was a large black coffee...maybe at that point just give me the coffee, since your system has failed and I drove here? Or at least be respectful and pleasant when explaining the situation. Neither of these happened. Such a shame that this location which should be able to do great numbers has a reputation for such poor service.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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