Jimmy John's

Reviews

• KC

  Kirstin Casteel

  2 days ago
  1.0
  While I was waiting I watched a doordasher walk in and the male worker with black framed glasses and goatee ask what he can get for her and she said she had a doordash and said the name, the man then turned and walked away to the back without saying anything to the doordasher. Then I watched as the orders that came after the young ladys doordash get done before her. She sat there and just waited. Didnt say anything to anyone and was polite when the older women asked her name. That is truly rude. And really bad customer service. Not to mention the store is busy. I mean wrapped around the building and only the older woman is making sandwiches while that man and a young lady is standing around talking. Truly sad.
• SG

  saleh ghanem

  Apr 15, 2026
  1.0
  I ordered from this location on door dash and I can't believe that they would serve this to a customer. The tomatoes are completely spoiled/rotten. As soon as I took a bite I knew something was wrong because of the taste, and I open up the sandwich to see they they gave me tomatoes that look like they went bad days ago. I can't believe someone there actually put these on a sandwich. They're so rotten that they smeared into the bread like butter. There's no way the person making the sandwich didn't know how inedible it is.
• TT

  T

  Apr 8, 2026
  2.0
  Food isn't the issue, always hits the spot. However, the gentleman taking the order in the drive through clearly must be unhappy with his own life choices and chooses to take it out on the customers. He was very rude when asked questions about a Meal Deal on the site, and he stated they discontinued it multiple weeks ago and he didn't control the site, and wouldn't honor the price. Then when I said I would still like to make a order at normal price, he was very put out, and seemed like it was inconvenience that I was placing an order. Someone like that shouldn't be on the front line for the company working with the customers, it really doesn't represent the company values very well. He might be more suited with dishes. I do wanna say the young lady whom gave me the food was very pleasant.
• KB

  Kelsee B

  Mar 21, 2026
  1.0
  This is the second time I’ve ordered online and I was waiting in either no line or 1 car in front of me for over 10 minutes for 1 combo. I ordered online to be fast both times also, and the most recent time they also forgot my chips I paid for after I waited 10 minutes and had to hop back in the drive thru line and wait.. again for another 10 minutes. 20-25 minutes waiting in no line for 1 combo ordered in advance.
• JJ

  James “Roscoe 3000” Jackson

  Mar 5, 2026
  1.0
  ⭐ 1 Star Ordered at 12:10 PM for lunch and didn’t even get a “out for delivery” notification until 12:52 PM — over 40 minutes just to leave the store. Jimmy John’s prides itself on being freaky fast, but this was anything but. No updates, no communication, and by the time it arrived, lunch was basically over. If I wanted to wait nearly an hour, I would’ve gone with another restaurant. Super disappointing experience from a brand that’s supposed to be known for speed. Won’t be ordering from this location again unless something changes.