Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
It's McDonalds... What are you expecting?
This location has a worse problem with service, but their food is generally better than others. Albeit, it's still McDonalds food...
SP
Sawyer Pearson
Apr 18, 2026
1.0
They first got our drinks wrong then he had a ADITUDE and I said two cheese burgers plain and they gave me the two cheese burgers with every thing on it and then for got our happy meal and all my Fry's and nuggets where burnt
DE
Drake Entler
Apr 6, 2026
3.0
The worker that took our order was rude we asked how much the frys were and she got rude and swore under her breath at us
EJ
E Jenkins
Mar 25, 2026
5.0
Always excellent service from an engaged and well trained staff. We have made this our McDonald's of choice in the Springfield area because of their standards of excellence. We have been impressed that the staff is a mix of young pre-adults and seasoned veterans but EVERYONE seems to be invested in pleasing the customer. Our commendations to those who train this customer service focus, and those who make sure the milk shake machine is running reliably--not the case elsewhere in Springfield! Also want to mention the drive through runs about twice as fast as elsewhere in our estimation!
JP
Jenna Powell
Mar 19, 2026
1.0
Went through the drive-through they got my sandwich wrong went inside. Waited five minutes for anybody to even say anything to me then waited another five minutes for the sandwich so I spent a total of 15 minutes for one sandwich that is absolutely ridiculous. No offer of a drink or anything for the wait just a sorry about that at the end of the at least 15 minutes. And when I got the sandwich is was barely warm because she was too focused on getting the drive thru food out .
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