Wingstop

Reviews

• RW

  Ray Williams

  Sep 26, 2026
  1.0
  I placed an order on the Wing Stop website for delivery, the delivery went through DoorDash. The dasher picked up my order and proceeded to steal the order. I called the store multiple times with no answer. I then called DoorDash and they tried to contact the dasher and the Wing Stop location, neither answered. DoorDash stated that they cannot do anything because the order was placed on Wing Stop's website. I then drove to the store and spoke with a female manager, who stated that she couldn't do anything because she was from another store. While the food being stolen was solely on the dasher, Wing Stop, who contacted DoorDash to complete the delivery has been zero help. So at this point I am out of $84 and never received any food. ***Follow up--They did put my refund through. Thank you. I still want to see the store do better overall as it's my local Wingstop.
• GW

  Gregory Wright

  Sep 21, 2026
  1.0
  I am a long time customer of this location and I have to say it has gone down…where is the old crew??? new crew SUCKS!!!!! Everytime I come in there’s some one new who doesn’t have a clue of what there doing messed my order up 3 times wait is ridiculous and how can you forget the RANCH!!!!!
• ML

  Markus Lackey

  Sep 20, 2026
  2.0
  I want to start off by saying they were busy. I placed a $60 online order for delivery and received the food in a decent amount of time. The name on the bag was mine, but the name on the boxes and the food inside were not. I called the driver, and he gave me a long, drawn-out story. I then called the store; once they found the order, they said they would remake it, but they told me I had to pick it up, which kind of defeated the purpose of delivery. He told me to be there in 13 minutes. I arrived at the store in about 20 minutes and waited about 5 minutes to explain what I ordered. The food was not ready, so I stood in the corner and waited; 30 minutes later, my food was ready. I checked the bag before I left and a part of my order was missing. I told them and had to wait an additional 15 minutes in the store. I am pretty sure I got the wrong wing flavor as well, but it is fine. The lady working the cash register was stressed, which became evident when she started yelling at her coworkers in the back. When a guy tried to help her by handing out some orders, she got more upset, went to the back, and then left. Overall, the guy who handed me my food was very helpful, but it added an extra hour to my day.
• HS

  Hadi Sherzad

  Sep 11, 2026
  1.0
  I called the store and the manager. I don’t know. He said he’s the manager. He said I have to put you 10 minute or 15 minute in the hole to take your order. It doesn’t make a sense. I think the person be lazy do not take the customer order by the phone so he tried to push his order online so I get from different location in Hamilton. The customer service zero customer call get this order. Tell him come after 30 minute 40 minute so he say he’s going to put me in the hole for 20 minute.
• BP

  Basanta Phuyal

  Sep 9, 2026
  1.0
  Never going back. I order food and the app said it would be ready by 8:50 and I ended up getting it at 9:45. 1 hour for a online order when I order it early enough for them to finish, they also forgot my fries. Never going back again. Choose some other location.

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