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Brand Certified

Chipotle Mexican Grill

3.1
(573 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
5252 Detroit Rd, Sheffield Village, OH
44035, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 5252 Detroit Rd in Sheffield Village, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.1
573 reviews
5 stars
207
4 stars
75
3 stars
43
2 stars
38
1 star
210
  • AS
    Andrew Stroh
    2 days ago
    1.0
    I ordered online to be picked up at 6:00pm, arrived at 6:05 food was not ready waited until 6:45 when they claimed it was ready. Half the staff was standing around doing nothing a couple people working the online orders, when I got home food was ice cold, chips were stale and half of what I ordered wasn't on the bowl. Definitely never returning to this location service was awful. There is no management and if there was a manager there they are not doing their job and they shouldn't be one! This location has only got worse and worse, no chipotle will be receiving my business anymore. You are a disgrace to the food industry.
  • GH
    G Herb
    Aug 26, 2026
    1.0
    Portion size was very small and my bowl was missing four ingredients plus they gave me the wrong rice. They also forgot to give the guacamole that we had paid for. We deserve a discount or something for how bad it was. If you’re gonna go to chipotle go to one of the ones in North Ridgeville they are way better.
  • MS
    Morgan Schueller
    Aug 16, 2026
    1.0
    I recently came to this location and typically wouldn’t complain but I had a reward for BOGO expiration date 8/16/26 and when I tried to scan it they said it was locked due to it already being expired and would not honor it EVEN though I showed them the actual award etc.
  • MG
    Matt G
    Jul 28, 2026
    1.0
    no greeting. Gen Z stare. prioritize mobile orders only.. there was a line out the door and 5-6 employees inside and they would not take a walk in order for about 25 minutes all while the mobile orders being made one after another. 1-2 people on mobile orders and the rest of the employees were just putzing around .. employee at the register literally doing nothing.. why be at the register if your not even taking walk in orders.. just standing there staring off into space..
  • CB
    Christine Boylan
    Jul 17, 2026
    1.0
    I orded extra rice for both my bowls, didnt get it. There was a few pieces of chicken and I got zero of the sides I asked for. The bowl was so pathetic, it wasnt enough food for a toddler. VERY disappointed

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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