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Subway

3.8
(85 reviews)

Business Details

(216) 283-0600
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shaker Heights Subway® Restaurant at 20150 Van Aken Boulevard brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20150 Van Aken Boulevard, Shaker Heights, OH
44122, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 8:00 PM
Sunday9:00 AM - 6:00 PM

Menu

1 menu · 132 items

Explore offerings from Subway on 20150 Van Aken Boulevard in Shaker Heights, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 3672-0 Menu en-US

132 items

Reviews

3.8
85 reviews
5 stars
45
4 stars
14
3 stars
5
2 stars
4
1 star
17
  • TR
    tracy reviews
    Oct 1, 2026
    1.0
    One star. I would strongly recommend choosing another Subway location. This location is unclean, uncomfortable, and seriously lacking in basic customer service. There is usually an older man and an short older woman working inside, and the atmosphere is consistently unwelcoming. The man is often mopping when you walk in and staring at customers strangely, while neither employee seems particularly interested in speaking or making customers feel welcome. The restaurant itself does not feel clean, and the food isn't worth overlooking the poor atmosphere. The bread is hard, the food is excessively salty, and the overall quality is disappointing. What really crossed the line during my visit was the unnecessary commentary about my order. After making my sandwich, the short older woman looked at it and said, “Big one.” Employees preparing someone's food should know better than to comment on the size of a customer's meal or how much food they have ordered. It is rude, unnecessary, and completely lacking in tact. A customer is there to purchase their food—not to have an employee make remarks about the amount they chose to order. If the manager or person responsible for this location sees this review, please address this with your staff. Employees need to understand that unnecessary remarks about a customer's food can make people uncomfortable and have absolutely no place in professional customer service. Staff should think before making personal observations about what someone is eating and focus instead on providing courteous, professional service. Customers shouldn't have to deal with employees staring at them, commenting on their food, or creating an uncomfortable atmosphere when they're simply trying to buy lunch. Basic professionalism would solve most of these problems. Between the cleanliness, food quality, uncomfortable atmosphere, and unnecessary comments from the staff, I would not spend my money here again. There are plenty of other places to eat where customers can simply order their food without unnecessary remarks or discomfort. Save your money and go somewhere else.
  • RR
    Ricardo
    Sep 23, 2026
    1.0
    I ordered the honey nachos and asked him to sub black olives instead of the jalapeños, and he said no. Black olives don’t go on the nachos. I asked him several times and he refused. He said they don’t have a button for black olives. I said, charge me for cheese and give Me the olives. I will never return to that location again. I was there Wednesday evening, September 23. Ridiculous
  • BS
    Beverly Slager
    Mar 13, 2020
    4.0
    Great service

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

It is located at 20150 Van Aken Boulevard, Unit 104, Shaker Heights, OH 44122, in Shaker Plaza.

What are the operating hours of this Subway location?

Open Monday through Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 9 AM to 6 PM.

Brand Certified Facts from Subway

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Certified October 11, 2026Yext Knowledge Graph
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