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Brand Certified

Chipotle Mexican Grill

2.6
(482 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
3530 Warrensville Center Rd, Shaker Heights, OH
44122, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 3530 Warrensville Center Rd in Shaker Heights, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.6
482 reviews
5 stars
118
4 stars
62
3 stars
38
2 stars
36
1 star
228
  • SC
    Shontavia C
    4 days ago
    2.0
    Place a online order for drive through pick up.... wasn't good. Burrito wasn't even rolled correct, balled up style. MAYBE next time I'll go inside to see IF that will make a difference.
  • JS
    JEROME SCOTT
    Aug 19, 2026
    1.0
    I asked the worker for some extra rice. She gave me a little scoop and went to go Brad to the manager. How she gave me a little scoop of rice. I told her she'd keep it.
  • KG
    Karol Garcia
    Aug 18, 2026
    1.0
    Really bad costumer service , as soon as you walk in you can see how nasty is it ,the members don’t have their uniforms correctly on, they don’t even had a hat on I honestly don’t recommend coming to eat here
  • AM
    Abdul Musad
    Jul 29, 2026
    1.0
    The costumer Service was Terrible bc I came 30 minutes before they closed then I asked the lady to give me a Burrito then she said I don’t want to open the Burrito bag bc she said they’re about to close in 30 minutes and she’s acting to lazy then i didn’t order then I left. This is a bad customer service this restaurant have to get better at customer service and the lady have braids and her hair color was black and honey blonde. The day was 7/29/2026 on Wednesday at 8:54 and thank you
  • JG
    Jeff Giertz
    Jul 1, 2026
    1.0
    Incredibly bad Chipotle location. Messy, food scattered everywhere, kitchen visibly dirty and untended. Two hours before closing time tonight, they were “out” of shredded cheese, most proteins, pico, and more ingredients… multiple customers left in frustration before ordering; manager audibly dismissed one customer’s concerns. Maybe they had an off night? Except this is the *second* time the exact same thing has happened to me here, out of two lifetime visits. For me, this location is undefeated at disappointment. Chipotle should take a hard look at this location and figure out how to make it better. It’s by no means up to the restaurant’s usual standards.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Downtown Shaker serve?

Chipotle Downtown Shaker offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Downtown Shaker?

Chipotle Downtown Shaker is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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